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Hybrid Call Center Manager: Customer Experience Leader

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Zachary Piper Solutions
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 110000 USD Yearly USD 90000.00 110000.00 YEAR
Job Description & How to Apply Below

Piper Companies is seeking a Manager, Customer Service (Call Center) in the Raleigh-Durham, North Carolina area. This hybrid role requires regular onsite presence and leads day-to-day call center operations to deliver a high-quality customer experience.

The ideal candidate has 5+ years in a call center leadership role, strong metrics experience, and excellent communication and coaching skills. Proficiency with CRM platforms and workforce management tools is beneficial.

We are currently recruiting a Hybrid Call Center Manager:
Customer Experience Leader for our team in Durham, NC, United States.

The following opening is for a Hybrid Call Center Manager:
Customer Experience Leader with Zachary Piper Solutions.

Our group is growing, and we are hiring a Hybrid Call Center Manager:
Customer Experience Leader in Durham, NC, United States.

This opening is for the Hybrid Call Center Manager:
Customer Experience Leader role at Zachary Piper Solutions.

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