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Strategic Customer Success Leader; Hybrid

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Commercetools
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Leader (Hybrid)

commerce tools in Durham, NC is seeking a Customer Success Manager to bridge customers with our modern commerce platform. You will nurture relationships, drive measurable value, and coordinate with Support, Product, and Sales to ensure post-sales success for a regional and global customer base.

Ideal candidates bring deep customer success experience in a technical SaaS setting, strong executive communication, and the ability to travel as needed.

We are looking to fill the Strategic Customer Success Leader (Hybrid) position at Commercetools in Durham, NC, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic Customer Success Leader (Hybrid) role in the description above.

We appreciate your interest in this position.

Join Commercetools and contribute to our ongoing work.

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