Senior UPS Technician​/Lead UPS Service Technician

Essential Duties and Responsibilities

Core duties and responsibilities include the following. Other duties may be assigned.

• Lead installation, commissioning, and maintenance of UPS systems from 8kW to 1MW capacity across various industrial and commercial applications
• Develop, implement, and optimize preventive maintenance schedules for all UPS equipment to maximize uptime and extend equipment life
• Diagnose and troubleshoot complex power system issues, coordinating emergency repairs to minimize downtime
• Ensure strict compliance with NEC, local electrical codes, OSHA safety standards, and manufacturer specifications
• Perform comprehensive load analysis and capacity planning for power infrastructure upgrades and expansions
• Conduct system performance testing, battery assessments, and power quality analysis
• Maintain detailed service documentation, test reports, and equipment histories

• Supervise, mentor, and develop a team of UPS technicians and electrical specialists
• Coordinate work schedules, resource allocation, and project timelines for multiple concurrent installations and service calls
• Design and conduct comprehensive training programs on UPS technology, safety procedures, and industry best practices
• Review, approve, and quality-check all technical work performed by team members
• Manage performance evaluations, career development plans, and skills assessments for direct reports
• Foster a culture of safety, continuous improvement, and technical excellence
• Ensure proper documentation and handover procedures for all installations

• High School Diploma required;
  Associate degree in Electrical Technology, Electronics, or related technical field preferred
• Minimum 5-7 years of hands‑on experience with UPS systems installation and maintenance
• Proven experience with both single‑phase and three‑phase UPS systems (8kW to 1MW range)
• Strong knowledge of power electronics, battery systems, and electrical distribution
• Experience with static transfer switches, power distribution units, and monitoring systems
• Proficiency in using electrical test equipment (multimeters, oscilloscopes, power analyzers)
• Understanding of facility electrical systems, grounding, and power quality issues
• Experience with HVAC systems supporting critical power environments preferred
• Valid driver's license and ability to travel to customer sites
• Electrical license or certification preferred (varies by state)
• UPS manufacturer certifications (APC, Eaton, Schneider Electric, etc.) highly desirable

• Primarily field‑based work at customer facilities
• Occasional after‑hours and emergency call‑out availability required
• Travel to various customer sites within assigned territory
• Work in industrial environments including data centers, hospitals, manufacturing facilities
• Exposure to electrical hazards requiring strict adherence to safety protocols
• The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.)
• Frequently work near moving mechanical parts

• Lifting and carrying heavy objects, up to 75lbs, will be required.
• Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and hands/arms.
• Seizing, holding, grasping, turning, or otherwise working with hand(s).
• Entering text or data into a computer or other machine by means of a keyboard.
• Pushing / pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides.
• Moving about on hands and knees or hands and feet to enter restricted spaces.
• Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks.
• Clarity of vision (i.e., working with small objects or reading small print), including use of computers.
• Sitting for long periods of time may be required.
• Sometimes moving about on hands and knees or hands and feet to enter confined spaces.

• Competitive pay depending on previous experience and current certifications. Overtime is also a factor and is paid at 1.5 X base. We are a…