Separations Field Application Specialist; RTP

Sartoriushas an exciting opportunity for a dynamic,self-motivated, professional to help support our customers in implementing our Separation Technology products. This is an exciting opportunity to join a global company known for a great culture, innovative products and stability. If interested, please read on.

• Support the sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations
• Be responsible for the assigned product line to support sales target achievement in the defined territory
• Support sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirements
• Conduct product trials and demos to achieve intended results and create trial reports for customer, sales and application teams
• Be responsible for the assigned product line (Separations) to support sales target achievement and grow market share in defined region
• Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
• Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
• Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
• Report on competitors' products and feedback information to the application specialist management and products management
• Provide basic product training to internal sales and dealers, and running external customer workshops and seminars
• Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports

• Bachelor's degree in biological engineering, biotechnology or other life sciences related field or equivalent demonstrated professional experience;
  Master’s degree preferred

• 3+ years of experience in process development, MSAT, bioprocessing in biotechnology, biopharmaceutical industry or CDMO manufacturing environment or field experience in a similar role
• In-depth knowledge in TFF, UF/MF/DF, NFF, Viral Filtration and Clarification products with experience in optimization and process scaling success; familiarity with life science application experiment technology, and a good understanding of hot research topics is a plus
• Ability to troubleshoot technical and application-related issues in customer environments
• Hands‑on technical capability, including demos, trials, evaluations and customer training activities with the ability to document application findings, trial outcomes and technical recommendations in a structured manner
• Ability to collaborate effectively across Sales, Product Management, Quality and other cross-functional stakeholders in a matrix organization
• Strong customer orientation with the ability to understand customer needs and translate them into effective application solutions
• Strong communication and presentation skills, able to articulate technical value to diverse stakeholders
• Proven software skills, e.g. Microsoft Office
• Ability to lift ~50 pounds
• Willing to travel >50% as this role is heavily focused on external customers; predominantly day trips but overnight travel will be required; travel requirement is subject to change based on customer and internal business need
• Identification with our core values:
  Sustainability, Openness, Enjoyment

This position also includes a bonus and auto allowance.

As a…