Event Parking Specialist

Select how often (in days) to receive an alert:

Date:
Oct 21, 2026

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Special Events Coordinator
, you'll play an essential role in creating safe, efficient, and welcoming event experiences for thousands of guests, students, employees, and community members. You will work collaboratively across the university, partnering with event planners, campus stakeholders, and transportation professionals to support a wide range of special events and athletic competitions.

Your customer-focused approach, attention to detail, and ability to make sound decisions in a fast-paced environment will help ensure successful event operations while contributing to Duke's commitment to exceptional service.

As a member of Duke Parking and Transportation Services, you'll help coordinate and support traffic management, parking operations, event logistics, and customer service initiatives for special events across campus. This position requires adaptability, independent judgment, and a commitment to operational excellence.

• Coordinate parking and traffic management operations before, during, and after special events.
• Assist with the implementation of event ingress and egress traffic plans to support safe and efficient guest access.
• Supervise and provide direction to event staff and contracted personnel.
• Conduct pre-event briefings and post-event debriefings to communicate expectations, operational plans, and lessons learned.
• Verify contractor time records and maintain accurate documentation for billing purposes.
• Make real-time operational decisions utilizing departmental policies, event plans, prior experience, and professional judgment.
• Develop and maintain productive working relationships with event planners, university departments, community partners, and external stakeholders.
• Design, assemble, distribute, and track event signage packages for small, medium, and large-scale events.
• Maintain inventories of operational materials and equipment, including:
  • Traffic cones
  • Barricades
  • A-frame signs
  • Linear barriers
  • Adhesive vinyl
  • Coroplast signage materials
  • Event banners and directional signs
• Track inventory usage and maintain accurate production and cost records for signage and materials.
• Coordinate the distribution, retrieval, and maintenance of event equipment and signage.
• Clean, repair, and replace event-related equipment as needed to ensure readiness and safety.
• Complete accident, incident, and operational reports in accordance with departmental procedures.
• Participate in event planning meetings and contribute recommendations to enhance operational efficiency and customer experience.
• Provide on-site leadership and support for secondary events while assisting the Special Events Manager with event execution and oversight.
• Deliver exceptional customer service while assisting guests, visitors, and event participants.

• Strong customer service orientation with a commitment to creating positive guest experiences.
• Excellent verbal and written communication skills.
• Effective listening, problem-solving, and interpersonal skills.
• Ability to work independently with limited supervision.
• Ability to prioritize multiple tasks in a dynamic event environment.
• Basic proficiency with Microsoft Office applications, including Microsoft Word and Excel.
• Ability to maintain accurate records and operational documentation.
• Strong attention to detail and organizational skills.

Work requires a general educational background normally equivalent to a high school diploma or GED.

Must be able to obtain and maintain a valid North Carolina driver's license.

One year of experience supporting events, event operations, transportation services, facilities operations, hospitality, customer service, or a related environment.

Equivalent combinations of education and experience will be considered.

At Duke, you'll join a world-renowned institution committed to innovation, service, and excellence. You'll have the opportunity to support memorable campus experiences while working alongside dedicated professionals who value teamwork, respect, and continuous improvement.

Your work will directly contribute to the success of university events and help create a welcoming environment for everyone who…