Senior Credit & Collections Specialist

Senior Credit & Collections Specialist –
Millennium Soft Inc

Location: Durham, NC

Duration: 9 Months

Total Hours/Week: 40.00

Shift: 1st Shift

Client: Medical Devices Company

Job Category: Finance/Accounting

Employment Type: Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)

Seniority Level: Mid‑Senior Level

We are seeking a motivated and detail‑oriented Credit & Collection Specialist for a temp to hire role in Durham, NC.

• Accounts Receivable Management:
  Monitor and manage accounts receivable to ensure timely collection of outstanding invoices.
• Collections:
  Initiate and manage collection activities, including sending reminders, making collection calls, and negotiating payment plans.
• Customer Communication:
  Communicate with customers regarding account status, payment discrepancies, and resolution of billing issues.
• Reporting:
  Prepare regular reports on accounts receivable status, collection activities, and credit risks for management review.
• Record Maintenance:
  Maintain accurate and up-to-date records of all credit and collection activities.
• Dispute Resolution:
  Work with internal teams and customers to resolve payment disputes and discrepancies.
• Policy Compliance:
  Ensure compliance with company credit and collection policies and procedures.
• Process Improvement:
  Identify and implement process improvements to enhance the efficiency and effectiveness of the credit and collection’s function.

• 5+ years’ experience as a Credit & Collection Specialist or in a similar role.
• Strong understanding of credit and collections principles and practices.
• Bachelor’s degree in finance, business, or related field.
Proficiency in accounting software (Great Plains) and Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent verbal and written communication skills required.
• Customer service focused.
• Excellent attention to detail and organizational skills.
• Strong analytical and problem‑solving abilities.
• Ability to work independently and manage multiple tasks simultaneously.
• Comfortable working with targets and tight deadlines.
• The primary location for this job posting is in Durham, North Carolina.