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Default Document Execution Specialist II

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: LoanCare
Full Time position
Listed on 2026-01-04
Job specializations:
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 17.88 - 26.73 USD Hourly USD 17.88 26.73 HOUR
Job Description & How to Apply Below

Default Document Execution Specialist Ii

Are you ready to take your career to the next level? Loan Care, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as a Default Document Execution Specialist II. The ideal candidate will enjoy working with clients both internal and external, be detail-oriented, and is driven to meet tight deadlines in a fast-paced environment.

If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

Responsibilities

Manage a pipeline of foreclosure, bankruptcy, and loss mitigation documents for execution purposes

Complete quality review forms in conjunction with daily actions

Document system of record with tracking information and log codes

Review, execute, and notarize foreclosure, bankruptcy, loss mitigation, and default compliance documents

Ensure documents are accurately prepared in accordance with state guidelines and internal policies / procedures

Document corrections in tracking system and follow up for completion

Order documents and / or supporting documentation as needed to support execution of documents

Manage document execution / preparation issues from time of notification to resolution

Manage the notary workstation and reconcile data recorded in notary system

Upload records to imaging system

Communicate with attorney firms, staff, management, and internal default areas

Provide administrative support

Assist with internal audits

Assist and serve as leader / mentor to Specialist I colleagues as needed

All other duties as assigned

Qualifications

High School Diploma or equivalent required

2-4 years of customer service experience

2+ years of experience within default or mortgage servicing operations

Proficient knowledge of customer service principles and practices

Proficient mortgage product knowledge

Excellent verbal and written communication skills

Excellent attention to detail and accuracy

Excellent problem-solving and problem analysis skills

Loan Care's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include :

  • Health & Welfare Coverage :
    Optional medical, dental, vision, life, and disability insurance
  • Time Off :
    Paid holidays, vacation, and sick leave
  • Retirement & Investment :
    Matching 401(k) plan and employee stock purchase plan
  • Wellness Programs :
    Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
  • Employee Recognition :
    Programs that celebrate achievements and milestones
  • Lifestyle & Learning Perks :
    Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range: $17.88 - $26.73 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

At Loan Care, we don't just service mortgage loanswe serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE : FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.

Here,

you'll find :
  • A culture that helps you thrive, with resources and support to fuel your growth
  • Flexibility to work remotely, while staying connected through virtual engagement
  • Opportunities to make a real impact in an industry that touches millions of lives
  • If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.

Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.

Sitting up to 90% of the time

Walking and standing up to 10% of the time

Occasional lifting, stooping, kneeling, crouching, and reaching

Loan Care, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

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