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Relationship Banker

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: First Horizon Bank
Full Time position
Listed on 2026-01-15
Job specializations:
  • Finance & Banking
    Financial Sales, Banking & Finance
  • Sales
    Financial Sales, Banking & Finance
Job Description & How to Apply Below

Join to apply for the Relationship Banker role at First Horizon Bank
.

Location: On site at location listed in job posting.
Schedule: Monday through Friday 9:00 AM to 5:00 PM, some Saturdays 9:00 AM to 1:00 PM.

Role Summary

The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. You will drive growth by actively promoting and selling the bank’s products and services, deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals.

Essential Duties and Responsibilities
  • Proactive Sales Engagement:
    Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, focusing on deposit accounts, loans, lines of credit, and referrals.
  • Growth Focus:
    Identify and meet client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications.
  • Client-Centric Financial Advice:
    Provide personalized financial advice aligned with clients’ short- and long-term goals, sharing comprehensive, tailored guidance.
  • Referrals:
    Recognize opportunities to deepen relationships with additional products and make referrals to mortgage, wealth, private client, and business banking services.
  • Proactive Client Outreach:
    Conduct regular calls to clients and prospects to offer tailored financial solutions.
  • Sales Leadership:
    Coach associates on sales, referrals, products, and services.
  • Client

    Experience:

    Support teller line to keep customer wait time minimal and process financial transactions as needed.
  • Delivery Excellence:
    Resolve client issues promptly and consistently deliver excellent experiences.
  • Knowledge Enhancement:
    Attend sales, service, and product knowledge training.
  • Compliance and Risk:
    Adhere to bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
  • Operational Efficiency:
    Assist in meetings, training new associates, dual control vault responsibilities, and stay informed of operational updates.
  • Ad hoc duties as assigned.
Qualifications
  • High school diploma or GED.
  • 2–5 years of experience as a Universal Banker or Teller.
Computer and Office Equipment Skills

Microsoft Office Suite, Salesforce.

Background and Assessment Requirements
  • Background credit check and compliance with the S.A.F.E Mortgage Licensing Act of 2008.
  • Completion of the DeGarmo Retail Behavioral Assessment (12–15 minutes) before application evaluation.
About First Horizon Bank

First Horizon Corporation is a leading regional financial services company dedicated to helping clients, communities, and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary operates in 12 states across the southern U.S. The Company offers commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.

Benefits

Highlights
  • Medical with wellness incentives, dental, and vision.
  • HSA with company match.
  • Maternity and parental leave.
  • Tuition reimbursement.
  • Mentor program.
  • 401(k) with 6% match.
  • More available at
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