Enterprise Operations Accounts Receivable Intern – Q2C; Quote-To-Cash) Research Triangle PARK

We are seeking a detail-oriented and motivated Accounts Receivable (A/R) Intern to join our Quote-to-Cash (Q2C) team. This internship offers hands‑on experience in managing receivables, building client relationships, and collaborating with cross‑functional teams to drive business performance.

Your role and responsibilities

• Assist in organizing and managing the A/R process for both acquired entities and the existing portfolio.
• Support monthly reconciliation and analysis of accounts receivable data.
• Collaborate with Finance, Legal, IT, and Treasury and Clients to ensure timely collections and issue resolution.
• Participate in project meetings and contribute to status updates and reporting.
• Help identify and resolve customer billing issues by working with cross‑functional billing teams.
• Contribute to strategies aimed at reducing Days Sales Outstanding (DSO) and improving year‑over‑year (YoY) performance.
• Maintain accurate documentation of processes, procedures, and customer interactions.
• Assist in preparing reports and dashboards for internal stakeholders.
• Support audit and compliance efforts related to receivables and collections.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, formulas).
• Basic understanding of how accounts receivable works including cash application and reconciliation.
• Ability to analyze data and present findings clearly.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast‑paced environment.

Preferred technical and professional experience

• Need to be able to handle and performance in high intensity situations
• Must be able to work under pressure
• Competitive individuals are a plus
• Leadership characteristics
• Proactive and eager to learn.
• Analytical mindset with a problem‑solving approach.
• Interest in dealing with customers and business operations.
• Strong presentation skills is a plus

IBM Finance & Operations (F&O) provides critical capabilities that enable IBM to operate as a data-driven enterprise powered by intelligent workflows. Our teams span Finance, Transformation & Operations, Strategy, and Mergers & Acquisitions. We partner across the company to drive business performance, enterprise transformation, and long‑term growth. Through data-driven insights, innovative solutions, and strategic execution, we help IBM deliver greater value to clients, partners, employees, and shareholders.

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