Medical Coder Specialist

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At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions.

The Medical Coder Specialist will have frequent and daily interactions with internal and external clients, including but not limited to physicians and Non-physician Surgical Providers. Responsibilities include primary diagnosis and procedural coding for the designated major surgical specialty areas and other major procedural areas, including capture of applicable Physician Quality Reporting System (PQRS) and reconciliation of all surgical cases performed at each hospital where applicable.

The Medical Coder Specialist focuses their work on the detailed physician surgical chart abstraction, as well as being an immediate liaison to documentation improvement and optimization of physician coding practices for compliance and revenue purposes for the providers in these areas. Surgical abstraction coding is defined as the identification of codes based solely on the source documentation for CPT and ICD-10-CM, respectively.

Primarily code from final surgical/procedural operative reports signed by the provider. Review the complex (problematic coding that needs research and reference checking) medical records and accurately code the primary/secondary diagnoses and procedures using ICD-10-CM and/or CPT coding conventions. Maintain a thorough understanding of anatomy and physiology, medical terminology, disease processes, and surgical techniques through participation in continuing education programs to effectively apply ICD-10-CM and CPT-4 coding guidelines to inpatient and outpatient diagnoses and procedures.

Correlate information from "approved" supporting clinical documentation, not limited to Pathology, Radiology, and/or other Physician Consultations, after review by the Attending Physician, wherever appropriate. Provide education/training to physicians and other providers on coding and clinical documentation. Consult with and educate/train physicians on coding practices and conventions in order to provide detailed coding information. Communicate with nursing and ancillary services personnel for needed documentation for accurate coding.

Provide real‑time feedback to surgical/procedural providers as it pertains to proper coding and clinical documentation of services performed. Engage in provider/department contact and education as the primary liaison for clarification of documentation and coding for defined surgical operative cases, including documentation deficiencies. Mentor and assists in the training of other coders within the department.

Participate in the development of coding policies and procedures as identified. Coordinate/mentor the work of designated coding employees to ensure quality and quantity of work performed through regular audits. Assist with research and development of presentation materials for continuing education programs for physician in their areas of specialization. Interact with and provide high‑level analysis of trends to Management, Revenue Managers, and others about coding‑related issues.

Research and identifies trends in unbilled accounts. Contact appropriate personnel for clinical documentation inefficiencies. Coordinate quality reporting measures with providers and revenue managers/management (PQRS). Collaborate with appeal and edit coders to expedite the resolution of accounts. Use authorized electronic media/systems for Physician and Non‑physician Clinician documentation, Coding Abstraction for each Surgical Procedure, Review of CCI Edits, LCD, and NCD coverage.

Perform other…