Housekeeping – Room Attendant

Join to apply for the Housekeeping – Room Attendant role at 21c Museum Hotel Durham.

We are looking for a dedicated and detail‑oriented individual to maintain the high cleanliness standards of our guests’ rooms and public spaces.

21c Museum Hotels is a pioneer in blending contemporary art with hospitality. We combine a contemporary art museum, boutique hotel and chef‑driven restaurant to create a unique and welcoming experience.

• Retrieve items from shelves and storerooms, set up cleaning cart with supplies, and keep carts and storerooms organized.
• Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways to maintain a clean and presentable facility.
• Use ladders or stools to reach hard‑to‑reach areas.
• Wash shower walls and tubs; clean toilets and stall walls; wipe exposed pipes, mirrors, sinks, and walls.
• Replace towels, soaps, and all room amenities; restock literature removed or soiled by previous guests.
• Wash all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and stains.
• Dust and polish all furniture, fixtures, and wall hangings; use a duster to reach vents and ceiling corners.
• Strip beds of linen and remake with fresh linens; check blankets, bed pads, and mattresses for soil.
• Check closets for cleanliness; wipe closet doors, handles, and overhead shelves; restock guest room supplies such as hangers, blankets, and pillows.
• Vacuum rooms, public areas and hallways, operating vacuums weighing up to 25 lbs.; lift/move heavy furniture to vacuum entire carpet area.
• Inspect all door and window locks for proper operation; report unsecured or unsafe situations to management.
• Inspect all room equipment (TV, lights/lamps, faucets, docking stations, and iPods) and report issues in writing to the Executive Housekeeper.
• Maintain custody of equipment, keys, and supplies to protect hotel property.
• Maintain a friendly, cheerful, and courteous demeanor at all times.
• Perform other duties as assigned by management.
• Clean patio/balcony areas by sweeping or hosing floors and wiping furniture; pick up garbage and clean doors/windows.
• Assist other employees and departments to contribute to the best overall performance of the department and hotel.

• Flexible hours (nights, weekends).
• Responsible, dependable, and punctual.
• Ability to understand and follow verbal/written instructions and communicate effectively.
• Clean and professional appearance.
• Must pass a background check.

• Maneuver fully loaded maid cart (up to 50 lbs.) through hallways and closets all day.
• Bend down and get on and off the floor numerous times per day.

• High School Diploma or GED.

• Experience a plus, but not required.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: http://www
1.eeoc.gov/employers/poster.cfm.

• Entry level

• Full-time

• Management and Manufacturing

• Hospitality