Manager, Engineering

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Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award‑winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end‑to‑end expertise across eight core service areas:
Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in‑store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi‑billion‑dollar parent company.

Location & Flexibility

Our Engineering Managers are essential to our Delivery team at TELUS Digital. To support our culture of collaboration, this role requires an in‑office presence in a hybrid capacity on Tuesdays, Wednesdays, and Thursdays
. The position can be located in Boston, MA;
Columbus, OH;
Charlottesville, VA; or Durham, NC
.

As an Engineering Manager
, you’ll lead a cross‑functional team of engineers, product managers, and program managers to build outstanding digital products for our clients. You’ll drive the team and our clients to adopt cutting‑edge software delivery practices and use your technical expertise to shape the solutions we create. Success looks like an energized, happy team building high‑quality software for engaged client stakeholders.

• Collaborate and communicate with teams and clients to deliver software in an agile environment.
• Manage a team of Software Engineers building digital projects, providing regular growth opportunities through goal‑setting, coaching, and feedback.
• Own delivery of digital products, ensuring durable, secure, scalable, and thoroughly tested code.
• Simplify and communicate complex problems around technology, business processes, user experience, and development tasks to a variety of internal and external stakeholders.
• Regularly stay current on new technologies, technical approaches, and managerial techniques.
• Visit clients up to 1–3 days per month, particularly during kickoff or launch periods.

• 5+ years of experience building digital products, with at least 2 years leading a team.
• Familiarity with CI/CD, Agile techniques for managing work, pair programming, mobbing, and shift‑left testing.
• Demonstrated empathy, experience, and confidence managing complex software projects with multiple external/client executive stakeholders.
• Blend business, user experience, and software project management acumen.
• Motivated to collaborate with clients and third‑party partners.
• Professional or personal experience utilizing AI tools.

• Proficiency with one or more of our core technologies (iOS, Android, Web Apps, API Engineering, Software Testing).
• Experience in a client‑services/digital agency environment.
• Experience conducting interviews and hiring for your team.
• Experience consulting with teams on best practices.

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

• Healthcare benefits – Medical, Vision, Dental (including an option for 100% coverage of individual employee medical premiums)
• Life & Disability Insurance
• 401(k) matching
• Flexible paid time off & paid company holidays
• Parental Leave
• Employee Assistance Program (EAP)
• And more!
• Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job‑related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, TELUS Digital conducts regular compensation audits.

USA Pay Range: $145,000 – $189,000 USD