Lead Engineer, Shared Services

Company Description

Aspida is a tech-driven, nimble insurance carrier. Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple and secure retirement solutions and annuity products with speed and precision. More than that, we’re in the business of protecting dreams; those of our partners, our producers, and especially our clients. Our suite of products, available through our elegant and intuitive digital platform, focuses on secure, stable retirement solutions with attractive features and downside protection.

A subsidiary of Ares Management Corporation (NYSE: ARES) acts as the dedicated investment manager, capital solutions and corporate development partner to Aspida. For more information, please visit  or follow them on Linked In.

Sometimes, a group of people come together and create something amazing. They don’t let egos get in the way. They don’t settle for the status quo, and they don’t complain when things get tough. Instead, they see a common vision for the future and each person makes an unspoken commitment to building that future together. That’s the culture, the moxie, and the story of Aspida.

Our business focuses on annuities and life insurance. At first, it might not sound flashy, but that’s why we’re doing things differently than everyone else in our industry. We’re dedicated to developing data-driven tech solutions, providing amazing customer experiences, and applying an entrepreneurial spirit to everything we do. Our work ethic is built on three main tenets:
Get $#!+ Done, Do It with Moxie, and Have Fun. If this sounds like the place for you, read on, and then apply at

Reporting to the Senior Manager, the Lead Engineer will play a key role in delivering technical solutions for the design, development, and maintenance of system software, including CRM, CCM, vendor products, and cloud-based solutions. They are tasked with creating technical solutions, overseeing engineering teams, and working closely with developers, testers, and business stakeholders to facilitate effective implementation throughout every stage of the software development lifecycle (SDLC).

The Application Services team supports the Policy Administration platform along with other configurable systems, including customer relationship management, data transport, and document generation services.

A successful candidate will be a strong communicator who takes full ownership of their responsibilities and consistently drives tasks to completion. They will collaborate closely with business users, product owners, developers, testers, and deployment teams to provide comprehensive system support. This includes analyzing and reproducing technical issues, evaluating upcoming changes, and offering well-informed recommendations to support product launches.

The role requires previous experience as a technical lead or similar IT position, plus demonstrated expertise in advanced technology. Familiarity with CRM, CCM and MFT tools is highly preferred. This role is required to be onsite at our Durham office 3 days a week.

• Design end-to-end technical solutions, develop the technology roadmap, and lead the implementation efforts.
• Evaluate system components, propose modernization strategies, and drive the implementation of improvements.
• Leading development team to design and implementation of technical solutions.
• Design and architect scalable, secure solutions using Node.js, React, AWS, and Dynamo
  
  DB.
• Manage vendor-based platforms such as Zendesk (CRM), Smart Com (CCM), Axway (MFT), etc.
• Lead full-stack development efforts and provide hands-on technical guidance to the engineering team.
• Build and optimize CI/CD pipelines and code workflows using Bitbucket and automation tools.
• Collaborate with cross-functional IT and business teams to translate requirements into technical designs.
• Review code, enforce engineering standards, and mentor developers on best practices.
• Drive end-to-end technical delivery, including planning, development, testing, and deployment.
• Troubleshoot production issues and lead root-cause analysis for application and integration systems.
• Main…