IT Project Manager

IT Project Manager I – North Carolina Central University

Position/Classification

Title:

IT Project Manager I

FLSA:
Exempt – Permanent, Full Time

Be an Eagle – Where Purpose Takes Flight! Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as "The City of Medicine," NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight.

Visit NCCU.edu.

• Define the project scope, goals, and deliverables that support the project goals, in collaboration with Information Technology Services and campus leaders.
• Effectively communicate project expectations to team members and stakeholders in a timely, transparent manner.
• Liaise with project stakeholders on an ongoing basis.
• Set and continually manage project expectations with team members and other stakeholders.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.
• Determine the frequency and content of project meetings and status reports from the project team, analyze results, and troubleshoot problem areas.
• Define project success criteria and disseminate them to involved parties throughout the project life cycle.
• Conduct project postmortems and create a recommendations report to identify successful and unsuccessful project elements.
• Develop, model, and implement best practices for project execution and management.
• Direct and manage project development from beginning to end.
• Develop full‑scale project plans and associated communications documents.
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and resolve issues and conflicts within the project team.
• Identify and manage project dependencies and the critical path.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans, including informing the CIO, Associate CIO, Directors, and key stakeholders.
• Provide guidance and support to project team members and external partners by encouraging accountability, collaboration, and high‑quality performance.
• Establish and maintain strong working relationships across campus to advance project goals and ensure successful outcomes.

• Minimum qualification:
  
  Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field, or equivalent combination of education and experience.
• At least four years of experience leading or coordinating technology projects, with demonstrated knowledge of project management methodologies, tools, and software platforms.
• Strong familiarity with project management software, the ability to document business processes and workflows, and solid working knowledge of current internet technologies and modern IT environments.
• Ability to create clear written materials, such as knowledge base articles and project communications.
• Technical proficiency in Microsoft Office Suite, video conferencing tools, project portfolio management (PPM) systems, and IT service management (ITSM) software.
• PMP certification preferred.
• Demonstrated ability to work independently and collaboratively in a team‑oriented environment.
• Flexibility, adaptability, and strong analytical and problem‑solving skills.
• Effective communication with individuals from diverse technical and professional backgrounds; emotional intelligence, political awareness, and conflict resolution skills.
• Strong interpersonal, written, and verbal communication skills; ability to motivate,…