Vice President, Network Operations
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2025-12-28
Listing for:
Fidelity Investments
Full Time
position Listed on 2025-12-28
Job specializations:
-
IT/Tech
Cybersecurity, Systems Engineer, Network Security, Network Engineer
Job Description & How to Apply Below
Vice President, Network Operations at Fidelity Investments
Executive leader responsible for designing and operating a global network operating model that focuses on observability, automation, disciplined ITSM practices, and proactive issue mitigation. Leads cross‑functional collaboration to maintain operational readiness for all network changes and drives continuous improvement across network engineering functions.
Responsibilities- Establish and execute a network operating model that emphasizes observability, automation, and ITSM best practices.
- Drive incident management excellence with tiered support, automated remediation, and proactive incident mitigation.
- Lead root cause analysis (RCA) initiatives to prevent recurrence and identify process or technology remediation.
- Partner with technical leadership to operationalize new capabilities and enhancements across all network products and services.
- Challenge status quo and lead operating model changes that drive quality, stability, and efficiency.
- 15+ years of experience in enterprise operations and IT networking.
- Strong technical competency with experience operating and supporting large‑scale multivendor network environments.
- Deep expertise in network monitoring, troubleshooting, observability, and technology lifecycle management.
- Experience with enterprise IT service management platforms, ITIL, and Lean/Agile delivery.
- Strong leadership, communication, and analytical reasoning skills.
- Ability to influence teams, mentor associates, and partner with partners at all levels.
- Enterprise network operation, IPv4/IPv6, LAN/WAN, VxLAN, MPLS, SD‑WAN, DMVPN, MPLS.
- Network security: firewalls, intrusion prevention & detection, segmentation, NAC.
- Traffic management: load balancers, GSLB.
- DDI: DNS, DHCP, IPAM.
- Infrastructure automation:
Python, Ansible, Netconf, gNMI. - Network tools: packet analyzers, flow analyzers, configuration management.
- IP Networks – LAN, WAN, VxLAN, DMVPN, MPLS, SDWAN, Protocols
- Network Security – firewalls, intrusion prevention & detection, segmentation, NAC
- Traffic Management – load balancers, GSLB
- DDI – DNS, DHCP, IPAM
- Network Proxy – Web, Socks, Plug, API/XML gateway
- Infrastructure Automation – Python, Ansible, Netconf, gNMI
- Network Tools – packet analyzers, packet brokers, flow analyzers, configuration management, monitoring and performance management tools
- Executive
- Full‑time
- Information Technology
Location:
Durham, NC.
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