Epic PB Billing Analyst

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Data Staff, Inc is currently seeking an Epic PB Billing Analyst for a long-term contract opportunity with one of our direct clients in Raleigh, NC.

This position is remote.

Must possess Epic certification in Resolute PB.

• Analyzes, documents, and communicates business requirements for new system functionality and enhancements to existing functionality.
• Tests system changes to ensure that they meet business requirements and do not adversely impact other areas of the Epic system.
• Acts as the primary support contact for the application's end-users.
• Identifies issues that arise in their application areas and issues that impact other application teams and works to resolve them.
• Guides workflow design, builds, tests the system, and analyzes other technical issues associated with Epic software.
• Identifies, implements, completes integrated testing, and communicates requested changes to the Epic system.
• Works with Epic representatives and end users to ensure the system meets the organization's business needs regarding the project deliverables and timeline.
• Performs in-depth analysis of current and future workflows, data collection, report details, and other technical issues associated with the Epic EHR and designated third-party applications.
• Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial, and efficiency needs.
• Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system.
• Investigates standardization and process improvement opportunities by rounding within revenue cycle areas while making build decisions.
• Validates that data is accurate and meets business requirements.
• Completes integrated testing to test system changes in all Epic environments to ensure that they meet business requirements and do not adversely impact other areas of the system.
• Troubleshoots and identifies root causes and documents problems of simple to medium complexity for assigned applications and systems.
• Maintains data integrity and security for assigned applications and systems.
• Develops system documentation as assigned per standards.
• Develops communication-related education efforts for deployments, upgrades, optimizations, and other system changes as assigned.
• Stays current on Epic application releases and participates in upgrade planning and testing.
• Participates in performance improvement activities to measure, assess and improve the quality of assigned work area.

• Understands the organization's strategic goals and how department goals support the organization.
• Seeks opportunities to extend and deepen learning of organization and area.
• Shares new information and knowledge with others.
• Be curious; question your assumptions when presented with an issue or question.
• Self-motivated to research and learn new information and explore new options.
• Seeks to maximize potential abilities and helps others.
• Follows instructions, written or oral.
• Adheres to all scheduling and attendance requirements.
• Honesty, truthfulness, reliability, accountability.
• Reads, understands and applies regulations and policies.
• Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and HIPAA law.
• Knowledge of front-end / patient access operations and workflows.
• Knowledge and understanding of third-party applications.
• Establishes professional working relationships.
• Communicates verbally with team, departments, guests, and management.

• Expresses oneself clearly in conversations, business writing and interactions with others.
• Delivers oral and written communications that are impactful and persuasive to their intended audiences.
• Demonstrates a high level of emotional intelligence in the face of conflict.
• Responds to tickets and emails in a timely manner.

• Manages and monitors time and resources effectively to complete assignments.
• Utilizes resources and gets involvement from others where appropriate.
• Shares information, materials, and time readily with others who need them.

• Encourages participation from all team members, regardless of role within organization; supports team members and customers.
• Identifies and works through conflict that may derail the collaborative process.
• Holds self and others accountable to create unifying goals and measure with peers.
• Supports the analyst team through knowledge sharing and concise documentation.
• Applies the knowledge of fundamental IT concepts.
• Asks questions, diligently seeks and is receptive of guidance.

• Anticipates potential concerns/resistance to change and takes constructive steps to address them.
• Encourages others to adopt new methods or technologies that add value or improve performance.
• Keeps others focused on critical goals and deadlines through periods of change or ambiguity.
• Be flexible and adopt new…