Technical Analyst

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:

• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Data warehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties

• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Technical Analyst

On behalf of our client, Procom Services is searching for a Technical Analyst for a contract opportunity in Durham, NC.

Technical Analyst — Job Details

Engineer will assist with show back reporting for applications. The engineer identifies gaps in technical monitoring capabilities so they can be filled or avoided to meet project and operational needs. This role is a senior technical contact for the team and their technical knowledge must bridge technologies throughout the company. Engineer will primarily assist with show back reporting for our client applications.

• Roadmap, design, build, and maintain the operational readiness of the application monitoring infrastructure in a 24 x 7 x Forever computing environment.
• Provides subject matter expertise (occasionally outside of business hours) on monitoring for projects and implemented applications including estimating levels of effort.
• Works within the IT organization to ensure project designs are operationally sound and efficient.
• Establishes and guides the capture of performance indicator metrics for the middleware platforms.
• Defines performance analysis standards and establish processes for their review.

• 1 to 4 years of experience in a Senior Monitoring Engineer role
• In lieu of degree, 6 years in a Monitoring Engineer role
• Professional Certification Hiring Preferences
• Experience administering, and engineering any combination of the following: CA UIM, Spectrum
• CA APM Solutions Experience (Wily, CEM, Cloud Monitor) - Tivoli Monitoring
• Experience (Omegamon, Database, Siebel, etc.) Well-developed troubleshooting skills
• UNIX command line experience
• Scripting or programming experience
• Soft Skills/Abilities:
  Data collection, analysis, and reporting
• Interpersonal skills
• Communication Skills
• Process flows
• Software Development Life Cycle (SDLC) Methodologies
• MS Excel
• MS Word
• MS Visio
• Internet/Intranet in addition to other job related systems

ASAP

6+ months

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.