IT Analyst​/Programmer II

IT Analyst/Programmer II – NCCU Public Administration

Overview

North Carolina Central University’s Information Technology Services (ITS) seeks an IT Analyst/Programmer II to support the mission through design, development, implementation, and maintenance of enterprise‑level applications, interfaces, automation, and integrations. This position works as part of the Enterprise Applications and Development Services team, collaborating with campus constituents and vendors.

Primary Responsibilities and Duties

• Develop and automate outbound and inbound data feeds from/to the ERP system and perform programming tasks using SQL/PL/SQL, APIs, and other technologies as required.
• Complete technical tasks related to ERP systems implementation, development, maintenance, enhancement, automation, and support, with emphasis on business process improvement and efficiencies.
• Serve as a technical resource for the Enterprise Applications and Development Services department, ITS, and campus constituents; research and troubleshoot issues submitted via the helpdesk.
• Ensure appropriate testing in collaboration with technical and functional staff prior to production; communicate with users, ITS staff, and vendors to resolve issues.
• Collaborate as a contributing team member to provide technical guidance for administrative solutions.
• Other duties as assigned.

Qualifications and Skills

• Minimum of three years of experience in IT roles developing and supporting software in database environments.
• Working knowledge of SQL and Oracle PL/SQL is required. Unix and Java knowledge is preferred.
• Experience with enterprise applications (e.g., Ellucian Banner 8/9, Argos, Postman, Next Gen, App Worx, N2N Illuminate, Windows, Git/Git Hub, Subversion) is desirable.
• Ability to learn new technologies and contribute to implementing new or enhanced solutions aligned with university goals.
• Excellent research, analysis, and critical thinking skills; strong database query, system administration, and problem-solving capabilities.
• Strong oral and written communication, listening, and interpersonal skills; ability to collaborate with diverse stakeholders.
• Self‑motivated, detail‑oriented, able to prioritize in a high‑pressure environment; team‑oriented with strong customer service orientation.
• Ability to interpret internal/external customer needs and translate into effective technical solutions.

Minimum Education/Experience

• Bachelor’s degree in information systems, Computer Science, Information Technology, or related discipline, or equivalent experience.
• Minimum of three years of experience in applications programming with intermediate to complex database queries.

Pre‑Employment Requirements

• Complete and submit an electronic application for employment; resumes are not accepted in lieu of the electronic application.
• Veterans/National Guard preferences require appropriate documentation (DD 214 or NG23A as applicable).
• Final candidates subject to criminal background checks and education/license verification.
• NCCU participates in E-Verify; employment eligibility is verified as required by law.

Employee Benefits

• Accrued Vacation and Sick Leave
• Community Service Leave
• NC State – Health Benefits
• NCFlex – Vision, Dental, Flexible Spending, Life Insurance
• 11–12 Paid Holidays
• TSERS retirement system;
  Optional Plans – 401k, 403b, 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount

Application Documents

• Resume/CV
• Cover Letter
• Unofficial Transcripts (official required from selected candidate)
• List of References

How to Apply

Posting Details:
Open Date 08/02/2024;
Close Date:
Open Until Filled;
Position Available

Equal Opportunity Employer

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender identity or expression, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Location:

Durham, NC