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Onsite Service Desk Analyst II — Lead & AI‑Driven
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-01-07
Listing for:
Duke
Full Time
position Listed on 2026-01-07
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A prominent academic institution in Durham seeks a skilled Service Desk Analyst II to provide exceptional technical support to the community across various channels. This role demands strong customer service skills, technical troubleshooting abilities in a fast-paced environment, and a collaborative approach to enhance overall service quality. Ideal candidates will hold an associate degree or equivalent experience in IT support and possess excellent communication skills.
Join us to make a positive impact within a dynamic team.
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