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IT Help Desk Specialist — Troubleshooter & User Coach

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Strawbridge Studios, Inc.
Full Time position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Specialist — Friendly Troubleshooter & User Coach
A growing technology firm in North Carolina is seeking an IT Specialist to join their Help Desk Team. You will be the first line of support for IT issues, troubleshoot a range of technology, and maintain systems. Ideal candidates should possess a solid knowledge of IT systems, excellent customer service skills, and the ability to troubleshoot effectively in a collaborative environment.

This role includes scheduled time off aligned with a school calendar, promoting a work-life balance.
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