Molecular Diagnostics Software and Equipment Specialist

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! Come join the Neo team and be part of our amazing World Class Culture!

• We have highly competitive benefits with a variety of HMO and PPO options.
• We have company 401k match along with an Employee Stock Purchase Program.
• We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays.
• We offer wellness courses and have highly engaged employee resource groups.

Neo Genomics is looking for a Molecular Software and Equipment Specialist for our Molecular department in Durham, NC who wants to continue to learn in order to allow our company to grow.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at Neo Genomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

The Molecular Software and Equipment Specialist plays a critical role in managing the life cycle of molecular software and equipment across three key facets: clinical operations, technical operations, and quality management. This role ensures optimal software and equipment performance by leading maintenance, troubleshooting, and enhancing utilization efficiencies. In technical operations, the focus is on validating, qualifying, and optimizing software and equipment performance, supporting system upgrades and automation systems, and ensuring seamless integration of new technologies.

The Molecular Software and Equipment Specialist promotes adherence to safety protocols, monitors software and equipment performance, and ensures compliance with regulatory requirements, maintaining a high level of operational reliability and efficiency within the laboratory.

• Lead the maintenance, troubleshooting, and performance optimization of molecular software and equipment, ensuring operational efficiency
• Manage the Molecular Equipment Log and cold storage systems to support equipment life-cycle management
• Collaborate with the molecular operations team, biomedical team, and external vendors to ensure timely resolution of software and equipment issues to minimize operational downtime
• Train operators on the proper utilization and maintenance of molecular software and equipment, ensuring smooth and efficient functionality throughout the laboratory
• Support the validation, implementation, IQOQPQ, and integration of new software and equipment and advanced technologies into existing workflows
• Assist the Molecular Technical Writer in creating and maintaining procedures and other relevant documentation to support laboratory operations changes and maintenance, including technical transfers, assay optimizations, and emerging compliance changes as they pertain to molecular software and equipment
• Evaluate the feasibility of new instruments and software and provide strategic recommendations for adoption
• Assist with automation system troubleshooting, maintenance, and optimization to drive continuous improvements
• Ensure compliance with safety standards and conduct regular audits and quality checks on software and equipment performance
• Maintain accurate records of equipment quality control activities and collaborate with the Molecular Quality Team to prepare for regulatory audits
• Act as the primary point of contact for software and equipment-related activities, ensuring accuracy through GDP verifications and facilitating Master Control routing to maintain compliance with regulatory standards
• Minimal travel required (Up to 10%)

• Bachelor’s degree in Scientific or Technical Discipline or equivalent work experience required;
  Master’s degree preferred
• 3 or more years of experience in a molecular laboratory, IT, or technical support role required
• Automation System Certified preferred
• Certification in Coding Language preferred
• Demonstrate familiarity with molecular…