Senior Endpoint Management Engineer; Intune

The Role

Platform Engineering team is looking for a Sr. Endpoint Management Engineer to be a part of our Platform Engineering team that manages Enterprise modern platforms like Intune/Azure AD. This individual will be in charge of a modern device management project.

We are a diverse team comprised of highly energetic and driven technologists who believe in the power of innovation and constant collaboration and feel personally accountable for the success of our customers. We believe that small, empowered, self-motivated teams can achieve great things.

Our ever-evolving technology stack is currently Microsoft Intune, SCCM, Windows OS, MS Office Products, Browsers, Windows GPOs, Jamf Pro Suite and Power Shell.

The Expertise & Skills You Bring

• 5+ years of experience in Modern Provisioning like Intune autopilot design and management.
• 5+ years of experience in Intune Policy, Configuration Profile and remediation script development/deployment.
• 5+ years of experience in configuring packaging, testing and seamless deployment using modern platforms like Intune.
• 5+ years Patching and Release management using Intune Autopatch technology.
• 5+ years of experience in writing production quality Power Shell and Graph API workflows to automate multiple works flows in Intune/Azure environment.
• Experience designing and implementing cloud-based infrastructure solutions in enterprise environments.
• Experience with End User Experience Management/Monitoring is an added advantage
• Bachelor’s degree preferred Computer Science, Information Systems or related discipline
• Experience with troubleshooting EUC stack-wide engineering issues related to hardware, software, network, and applications.
• Help define and execute a comprehensive proactive self-healing capabilities and observability strategy, ensuring that Fidelity’s systems are always available when our customers need them.
• 3+ years of experience in Apple device management is a huge plus.
• Microsoft certifications, such as Endpoint Administrator Associate or Microsoft 365 Enterprise Administrator, are highly recommended.

The Team

You will work with a team who is doing for Engineering and Operations of a full stack environment.

• Supporting and deploying applications to 140K laptop/desktops
• Working and supporting latest Microsoft Technologies like Intune
• Contributing to stability of the environment by end-to-end monitoring, Ability to triage, execute root cause analysis, and be decisive
• Building experiences-based on Microsoft products like MS Intune, SCCM and Windows OS
• Excellent opportunities for automation
• You would be able to contribute to maintaining stability of our systems by providing strong observability capability thereby helping our customers to have great experience in consuming Fidelity services.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.