Sales Development Representative; SDR

This role is eligible for full-time remote employment within the US or can be hybrid in our Durham, NC office 2-3 days/week. Please note that we unfortunately cannot sponsor H1B visas at this time. Arpio participates in the US Government's eVerify Program.

Arpio is building the next generation of disaster recovery (DR) for the cloud.

Modern enterprises face a growing list of threats to their cloud applications. With the increasing complexity of cloud-native environments, we know resilience to these threats is about more than just data. That's why, at Arpio, we have built a best in class SaaS offering that makes it easier than ever to protect your entire cloud infrastructure across AWS and Azure from catastrophic downtime.

Most companies don't think seriously about disaster recovery…until they have to. Ransomware hits. A cloud region goes dark. An audit looms. That's where we come in. As an Arpio SDR, you'll own the top of the funnel for a platform that protects businesses from catastrophic data loss across both AWS and Azure environments. You'll prospect into IT and security teams, surface the gaps in their current backup posture, and book meetings that turn into real pipeline.

This is a role with real ownership and real influence on how we grow. Your work directly funds our next stage of growth.

Generate Pipeline

• Run high-volume, high-quality outbound via cold call, email, and Linked In, targeting IT Directors, CISOs, and infrastructure owners across AWS and Azure environments
• Build and execute personalized multi-touch sequences tailored to DR-specific pain (Disaster Recovery): ransomware exposure, compliance deadlines, migration risk, and multi-cloud complexity
• Qualify inbound leads quickly and accurately, routing the right opportunities to AEs with full context
• Follow up on events, webinars, and content downloads to convert intent into booked meetings
• Expectations:
  Maintain high daily call volume (150+ dials/day) and optimal call time to consistently achieve a target of 6 Sales Qualified Leads (SQLs) per month

Run Sharp Discovery

• Ask the questions that uncover real urgency like current RTO/RPO targets, last DR test date, compliance obligations, recent incidents, and which cloud platform(s) house their critical workloads
• Map stakeholders across IT, security, and finance since DR decisions rarely live with a single person
• Pass qualified meetings to AEs with documented pain points, stakeholder context, and relevant use case, not just a calendar invite; take end-to-end relationship ownership with Account Executives by attending booked meetings and driving joint success

Build the Foundation

• Log all activity accurately in the CRM (Hub Spot), maintain clean pipeline hygiene, and produce weekly reports detailing top-of-the-funnel additions and outbound activity campaigns to drive self-accountability
• Test messaging, track what resonates, and feed insights back to marketing and leadership
• Share what's working with messaging, objections, competitive intel, because the whole team moves faster when knowledge isn't siloed
• Help build the outbound playbook from the ground up — including messaging that speaks credibly to Azure buyers as well as AWS buyers

Experience & Background

• Minimum 1.5 years of SDR/BDR, inside sales, or quota-carrying outbound experience in a SaaS B2B environment
• Prior experience prospecting into or selling to technical buyers in cloud infrastructure, security, or IT operations
• Working knowledge of cloud infrastructure (e.g., compute, storage, networking) sufficient to speak credibly with IT and security buyers about cloud resilience; AWS or Azure familiarity is a strong plus

Skills & Competencies

• Proven comfort with outbound prospecting including phone, email, Linked In, and multichannel sequences
• Outstanding verbal, written, and interpersonal communication skills with the ability to educate and persuade diverse audiences
• Proficiency with sales tools:
  Hub Spot, Nooks, Smart Lead, Walaxy (for Linked In automation)
• Strong grit and analytical skills to evaluate outreach metrics, understand performance drivers, and optimize prospecting actions independently

At Arpio, we care about the outcome as much as the effort it took to get there. We take initiative, follow through, and report back on what we learned along the way. That same instinct shows up in how we treat customers and each other: we respond quickly, speak honestly and openly, and trust our teammates to take direct…