Education Analyst

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools.

With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Be You.

At Duke, we believe that data has the power to improve lives. As a Higher Education Analyst I, you will play an important role in advancing student well-being by transforming complex data into meaningful insights that support the success, health, and overall experience of Duke students.

As part of the Division of Student Affairs, you'll collaborate with leaders across Student Health, Counseling and Psychological Services (CAPS), Duke Reach, Health Promotion, Student Insurance, and university partners to help inform decisions that strengthen services, enhance student outcomes, and shape the future of student well‑being.

Your analytical expertise, curiosity, and commitment to continuous improvement will help create positive and lasting impacts across the Duke community.

Be Bold.

This is an exciting opportunity for a data professional who enjoys solving complex problems, translating data into actionable insights, and partnering with stakeholders to drive strategic decision‑making. You'll work with diverse data sources, advanced analytics tools, and university leaders to identify trends, measure outcomes, and support initiatives that directly impact student health and wellness.

If you're passionate about data storytelling, continuous improvement, and using analytics to make a difference, we encourage you to bring your talents to Duke.

What You'll Do

• Aggregate, integrate, and manage data from multiple systems including Epic, Titanium, Point and Click, Maxient, REDCap, and other institutional data sources.
• Perform statistical analyses to identify trends, patterns, opportunities, and areas for improvement across Student Well‑being programs and services.
• Evaluate data quality, investigate anomalies, and ensure the integrity and reliability of reporting.
• Create dashboards, visualizations, scorecards, and reports that communicate findings to both technical and non‑technical audiences.
• Develop recurring reporting processes and key performance indicator (KPI) tracking in partnership with departmental leadership.
• Produce monthly, quarterly, annual, and ad hoc reports that support operational and strategic decision‑making.
• Serve as a trusted resource and steward for well‑being data requests across the university.

Partner with Leaders to Drive Strategy

• Collaborate with Student Affairs leadership to define reporting needs and analytical priorities.
• Present findings, recommendations, and performance trends to leadership teams and stakeholders.
• Support institutional surveys, benchmarking initiatives, and reporting efforts with campus and national partners.
• Lead annual assessment activities and facilitate discussions that advance research, evaluation, and continuous improvement.
• Research emerging trends and best practices in student wellness, higher education, and analytics.

Advance Quality Improvement and Research

• Support quality improvement initiatives through data analysis, assessment planning, and evaluation.
• Collaborate with leadership to ensure accurate, actionable clinical and operational data that supports student outcomes.
• Develop and facilitate training opportunities that build assessment and…