Manager, IT Infrastructure

Are you ready to work for a more active world?

At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives.

The Manager, IT Infrastructure will lead and manage staff, consultants, vendors, and Managed Services providers to ensure the stable/secure, reliable, scalable, and resilient operation of the enterprise infrastructure services, including hybrid cloud, network, compute, data center, backup/recovery, identity-integrated infrastructure, and related operational platforms. This role is responsible for the strategic direction, lifecycle management, modernization, operation, and continuous improvement of enterprise IT infrastructure services.

The role partners closely with IT Operations, IT Security, Enterprise Applications, project teams, vendors, and business stakeholders to deliver effective infrastructure services, support regulated systems, resolve operational issues, and implement infrastructure security controls aligned to the Bioventus IT Security programs.

• Oversee the reliability, scalability, security, and resiliency of hybrid infrastructure platforms, including cloud services, enterprise networks, identity-integrated infrastructure, backup/recovery capabilities, and vendor-supported technology services.
• Owns infrastructure lifecycle planning, including patching, upgrades, capacity planning, end-of-life remediation, technical debt reduction, and modernization initiatives.
• Ensures infrastructure services are delivered in accordance with IT service management practices, including incident, problem, change, asset, configuration, and request management
• Ensures infrastructure services are supported by effective monitoring, alerting, documentation, runbooks, escalation procedures, and service performance measures.
• People leadership - Develops team capabilities through coaching, cross-training, performance feedback, workload planning, succession planning, and alignment of team objectives to IT and business priorities. Conducts full performance management cycles and employee development.
• Partners with IT Security to implement and maintain infrastructure security controls, vulnerability remediation, access-related infrastructure safeguards, logging/monitoring capabilities, and incident response support in alignment with the Bioventus IT Security program.
• Manages infrastructure vendors, Managed Services providers, contracts, escalations, service performance, and renewal/input planning in partnership with IT leadership and procurement.
• Develops and maintains disaster recovery, business continuity, and cyber-resilience capabilities for infrastructure-supported services.
• Maintains infrastructure standards, diagrams, runbooks, lifecycle roadmaps, asset/configuration docs, and operational procedures to support service continuity and knowledge transfer.
• Investigates industry trends and new technologies, providing guidance and recommendations to IT leadership and own team. Develops and delivers services via a standardized IT service catalog. Delivers high availability systems and Disaster Recovery (DR) services.
• Acts as the technical escalation point for staff and collaborates with the other IT managers to determine the right technical solution for issues as well as ongoing technology at the company.
• Works closely with business areas to understand and refine their IT infrastructure needs. Provides consulting on Business Continuity Planning (BCP) to business areas.
• Manages and participants in infrastructure incidents, guiding to successful conclusion. Addresses issues related to access control, business continuity, disaster recovery, and incident response.
• Participates in the development of standards and processes for meeting compliance requirements for all related regulatory bodies (such as SOX, FDA, HIPAA, etc.) impacting IT.
• Maintains infrastructure-related evidence/docs, access reviews, change records, backup/recovery, audit control support materials, inspections, and regulated system operations.
• Provides consultation to project teams; performs assessments of security impacts, identifying potential and actual system risks, recommending corrective measures. Manages staff in identifying,…