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First-Line IT Support Specialist – Life Sciences

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: CREO
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

CREO in Durham, NC, is seeking a Service Desk Analyst to provide first-level support for incoming requests via phone, chat and email, primarily for Life Sciences clients.

You will triage tickets, assist with Microsoft 365 and related applications, and escalate as needed. The role requires 1–2 years of experience, excellent communication, and the ability to work independently and in a team.

We are looking to fill the First-Line IT Support Specialist – Life Sciences position at CREO in Durham, NC, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the First-Line IT Support Specialist – Life Sciences role in the description above.

We appreciate your interest in this position.

Join CREO and contribute to our ongoing work.

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