Senior Systems Engineer

## Senior Systems Engineer Apply:
100 New Millennium Way, Bldg 2, Durham NC:
Full time:
Posted Today:
2133516## ##

Job Description:

** The Role
** The Workplace Investment (WI) Stability Optimization CoE is looking for a utility player with strong communication, highly customer obsessed, proven engineering and multiple years
** production support
** experience. In this role the individual will play a vital role in supporting our testing teams across multiple test environments and will be responsible for leading the
** environment stability
** in line with the WI COE group’s roadmap and aligning to WI and needs of other business groups within Fidelity. We do this by coordinating the response to environment issues while also supporting our applications in a customer facing test environment and driving to resolution in a customer technical support model.  
*
* Note:

Fidelity will not provide immigration sponsorship for this position.*
* ** The Expertise and Skills You Bring*
* * A Bachelor’s or master’s degree in Computer Science, Software engineering or related field
* At least 6 years of experience working in sophisticated
** production environment**, on-Prem and Cloud
* Confirmed experience of mainframe development/tools including COBOL, CICS, db2, JCL, VSAM, MQ, etc. and writing COBOL/Native stored procedures.
* Having business knowledge of Stock Plan Services(SPS) is preferred
* Experience with
** monitoring/observability tools such as Cloud Watch, Datadog/Splunk, ELK stack**.
* Strong experience of creating dashboards in
** Datadog and Splunk
*** Should have
** experience in coordinating and triaging incidents within the managed environments, with ITIL practice knowledge to support the day-to-day operations
*** Knowledge of CI/CD pipelines stacks like Github, Jenkins, Maven, Docker, Artifactory, Kubernetes, uDeploy
* Knowledge of ETL, Java, Python, or other Distributed Technologies, including experience in Cloud platform such as AWS and/or Azure
* Strong

Experience with Kubernetes, AKS and, EKS
* Hands-on Experience in Unix scripting, Python, or related programming languages
* Hands-on

Experience with Public Cloud environments, preferably AWS and Azure.
* Analytical and detail orientated thought process with the ability to take methodical approach to activities such as data analysis and stability trending.
* Ensuring all agreed to operational policies and procedures are adhered to.
* Leading the coordination with stakeholders through resolution of the incident. Closely partnering and collaborating with Infrastructure, Engineering, Operations, Squads and Business Leadership to ensure alignment across the business.
* Capability to partner with Operations and Stakeholders on stability opportunities based upon reporting/trending findings as well as operational readiness
* Ability to quickly learn new concepts and technologies to support day to day operations
* Customer orientated personality exhibiting professionalism and enthusiasm
* Demonstrate ability to form trusted working relationships with business unit stakeholders through collaboration and enhanced effective communications
* Deeply self-motivated with the ability to work independently, coordinating activities within cross-regional and multi-functional teams
* Able to mentor team members in areas where you have domain expertise and able to coordinate with partners on
* Strong self-starting, analytical, communication, and critical thinking skills
** The Value You Deliver*
* * Bring Stability and Efficiencies to WI Squads and Operations to accelerate development life cycle
* Guiding resources assigned to the incident and ensures the incident is receiving the accurate support to drive resolution as quickly as possible
* An automation mentality to drive platform…