Senior Systems Engineer

Job Description:

The Role The Workplace Investment (WI) Stability Optimization CoE is looking for a utility player with strong communication, highly customer obsessed, proven engineering and multiple years production support experience. In this role the individual will play a vital role in supporting our testing teams across multiple test environments and will be responsible for leading the environment stability in line with the WI COE group’s roadmap and aligning to WI and needs of other business groups within Fidelity.

We do this by coordinating the response to environment issues while also supporting our applications in a customer facing test environment and driving to resolution in a customer technical support model.

Note:

Fidelity will not provide immigration sponsorship for this position.

The Expertise and Skills You BringA Bachelor’s or master’s degree in Computer Science, Software engineering or related field

At least 6 years of experience working in sophisticated production environment, on-Prem and Cloud Confirmed experience of mainframe development/tools including COBOL, CICS, db2, JCL, VSAM, MQ, etc. and writing COBOL/Native stored procedures.

Having business knowledge of Stock Plan Services(SPS) is preferred

Experience with monitoring/observability tools such as Cloud Watch, Datadog/Splunk, ELK stack.

Strong experience of creating dashboards in Datadog and Splunk Should have experience in coordinating and triaging incidents within the managed environments, with ITIL practice knowledge to support the day-to-day operations

Knowledge of CI/CD pipelines stacks like Github, Jenkins, Maven, Docker, Artifactory, Kubernetes, uDeploy

Knowledge of ETL, Java, Python, or other Distributed Technologies, including experience in Cloud platform such as AWS and/or Azure Strong

Experience with Kubernetes, AKS and, EKSHands-on Experience in Unix scripting, Python, or related programming languages

Hands-on

Experience with Public Cloud environments, preferably AWS and Azure.

Analytical and detail orientated thought process with the ability to take methodical approach to activities such as data analysis and stability trending.

Ensuring all agreed to operational policies and procedures are adhered to.

Leading the coordination with stakeholders through resolution of the incident. Closely partnering and collaborating with Infrastructure, Engineering, Operations, Squads and Business Leadership to ensure alignment across the business.

Capability to partner with Operations and Stakeholders on stability opportunities based upon reporting/trending findings as well as operational readiness

Ability to quickly learn new concepts and technologies to support day to day operations

Customer orientated personality exhibiting professionalism and enthusiasm

Demonstrate ability to form trusted working relationships with business unit stakeholders through collaboration and enhanced effective communications

Deeply self-motivated with the ability to work independently, coordinating activities within cross-regional and multi-functional teams

Able to mentor team members in areas where you have domain expertise and able to coordinate with partners on Strong self-starting, analytical, communication, and critical thinking skills

The Value You Deliver Bring Stability and Efficiencies to WI Squads and Operations to accelerate development life cycle

Guiding resources assigned to the incident and ensures the incident is receiving the accurate support to drive resolution as quickly as possible

An automation mentality to drive platform stability approaches

Streamlining processes, optimizing workflows, introducing new features with positive business impacts

Bring together technical, procedural, and financial data to reduce toil and increase…