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Public Safety Software Support Specialist

Job in Durham, Durham County, North Carolina, 27701, USA
Listing for: Mark43
Full Time position
Listed on 2026-10-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 73000 USD Yearly USD 55000.00 73000.00 YEAR
Job Description & How to Apply Below

Mark
43 is seeking Software Support Analysts to join our team. You will be on the front lines of our customer support efforts, directly interacting with first responders and civilian staff at public safety agencies to improve their experience and understanding of our products.

You’ll collaborate across teams and provide insights from the user perspective. The role requires a minimum of 2 years of software support experience, with familiarity in Zendesk/JIRA, and proficiency in Microsoft Office

Consider building your career as a Public Safety Software Support Specialist at Mark
43.

Join us at Mark
43 as our next Public Safety Software Support Specialist in NC, United States.

We are currently recruiting a Public Safety Software Support Specialist for our team in NC, United States.

This is a strong opening to take on the Public Safety Software Support Specialist role at Mark
43.

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