Lead IT Support DoD Systems & RMF

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Technical Fort Liberty, NC, US

30+ days ago Requisition

Job Title:IT Support Lead

Reports to:
Program Manager

This position is designated as Key Personnel and is subject to Government review and approval.

Company Overview

Advanced IT Concepts (AITC) is a rapidly growing engineering and technology services company specializing in systems engineering and integration, test and training systems support, range instrumentation and modernization, enterprise IT services, and mission-focused professional services. We support Department of Defense and federal government customers with expertise in live-fire and training range systems, network and communications infrastructure, systems lifecycle engineering, audiovisual and simulation systems, cybersecurity, program and project management, and global field service and sustainment.

Our team provides end-to-end solutions spanning system design, integration, deployment, sustainment, and lifecycle modernization to ensure mission readiness for complex training and operational environments.

Advanced IT is an ISO 9001:2015 certified organization, operating under a disciplined quality management framework that ensures consistent delivery, continuous improvement, and customer satisfaction. All employees are trained in and required to adhere to Advanced IT’s established quality standards, policies, and procedures to ensure reliable, compliant, and high-quality performance across all programs and projects.

Security Clearance: Secret

Position Summary
Provides technical leadership for IT support operations for DoD environments, ensuring secure, reliable, and compliant delivery of services across datacenter, virtualization, network, and storage platforms. Leads day-to-day support activities, coordinates incident response, and partners with cybersecurity stakeholders to sustain risk management and authorization requirements. This position supports Quality Control objectives by ensuring IT services, cybersecurity controls, and system availability meet contract performance requirements through documented activities, metrics, and corrective actions as defined in the program Quality Control Plan.

• Lead and supervise a technical team providing Tier 2/3 support for DoD systems and mission environments.
• Oversee daily IT operations including datacenter services, virtualization platforms, networks, and storage systems to meet availability and performance objectives.
• Coordinate security incident response activities, including triage, containment, eradication, recovery, and after-action reporting.
• Manage vulnerability identification and remediation efforts; support vulnerability management and penetration testing activities as required.
• Support security assessment and authorization (A&A) activities and sustain Authorization to Operate (ATO) posture in coordination with cybersecurity stakeholders.
• Execute and sustain NIST Risk Management Framework (RMF) processes, documentation, and continuous monitoring activities.
• Develop, improve, and enforce SOPs, technical standards, and configuration baselines aligned to cybersecurity principles and best practices.
• Provide status reporting, metrics, and briefings to leadership; coordinate with customers and stakeholders to prioritize work and manage risk.
• Ensure personnel maintain required training, certifications, and Continuous Professional Development (CPD).
• Support Quality Control activities by documenting inspections, audits, vulnerability remediation actions, and corrective measures related to IT systems, cybersecurity posture, and service delivery.
• Support continuity of…