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Laboratory IT Service Desk Lead – Hands

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: NeoGenomics Laboratories
Full Time position
Listed on 2026-11-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Laboratory IT Service Desk Lead – Hands-on Support
A leading laboratory services provider is seeking a Lead Technical Service Desk Specialist in Durham, NC. This role involves providing Service Desk support for laboratory operations, handling customer queries, and diagnosing technical issues. The ideal candidate should possess a Bachelor’s degree in computer science and a minimum of 3 years of service desk experience. Strong diagnostic skills, customer service orientation, and an ability to multitask are essential.

The position offers opportunities for professional development in a dynamic environment.
Join us at Neo Genomics Laboratories as our next Laboratory IT Service Desk Lead – Hands-on Support in Durham, NC, United States. The Laboratory IT Service Desk Lead – Hands-on Support position in the IT & Technology field is open for applications. We have an opening for a Laboratory IT Service Desk Lead – Hands-on Support in Durham, NC, United States within IT & Technology.
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