Desktop Support Technician - Laboratory IT; PART-TIME

Position: Desktop Support Technician - Laboratory IT (PART-TIME)
Desktop Support Technician - Lab & Research IT (Part-Time / Onsite) No relo assistance or sponsorship available. Local candidates only.

Location:

Durham, NC

Schedule:

Part-Time, 20 hours/week (2-3 days onsite) Pay: $30-$33/hour

Contract:

6-12 months with strong potential for extension About The Opportunity

We're looking for an early-career Desktop Support Technician to join a research-focused environment supporting scientists, researchers, and laboratory staff. This is a great opportunity for someone with help desk, desktop support, or IT support experience who wants to gain hands‑on exposure to laboratory technology, scientific applications, and research systems.

What You'll Do

• Provide onsite help-desk technical support to laboratory and research staff.
• Troubleshoot hardware, software, networking, printer, and connectivity issues.
• Support Windows, macOS, and Linux workstations.
• Install, configure, and maintain desktop computers, peripherals, and software.
• Assist with setup and support of laboratory instruments and scientific workstations.
• Help maintain user accounts, system updates, and routine IT maintenance tasks.
• Support business and research applications used by laboratory personnel.
• Assist with inventory tracking, asset management, and documentation.
• Perform basic data backup and recovery activities.
• Provide excellent customer service and end‑user training when needed.

Qualifications

• Bachelor's degree or equivalent relevant experience preferred.
• 1-2 years experience supporting Windows and macOS environments.
• Exposure to laboratory, healthcare, research, or lab environments
• Strong troubleshooting and customer support skills.

This job description is a complete list of all desired skills but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!

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