Insurance Plan Specialist
Listed on 2026-10-15
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Insurance
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Insurance Plan SpecialistFull Time Admin Durham, NC, US
Now Hiring:
Insurance Plan Specialist
We are currently seeking an experienced Insurance Plan Specialist to support our continued growth and help us maintain excellence in service and operations.
As a Insurance Plan Specialist, you'll play a vital role in safeguarding revenue, ensuring insurance information is accurate and up to date, and supporting seamless treatment planning for our patients. You’ll help reduce outstanding A/R and ensure insurance plans are correctly created, maintained, and linked to appropriate fee schedules.
Daily, Weekly, & Monthly Tasks include (but are not limited to):
- Review practice schedules for upcoming patient appointments
- Contact insurance providers via phone and web portals for verification and eligibility
- Create and maintain insurance plans in Denticon:
- Enter group numbers, employer info, maxes, and deductibles
- Record exceptions such as non-duplication, waiting periods, and clauses
- Input benefit details, including frequencies and age limitations
- Attach correct fee schedules and update patient profiles accordingly
- Monitor for and prevent plan duplication
- Support treatment plan accuracy through updated insurance data
- Assist with additional administrative duties as needed
What You Bring:
- Detail-oriented with strong organizational, communication, and analytical skills
- 1–2 years of experience in a dental office or dental insurance billing environment (required)
- Solid knowledge of dental insurance billing, A/R, and fee schedules
- Effective problem-solving skills, especially with denied claims
- Professional, team-oriented, and dependable
- Comfortable with computers and dental management software
- High School Diploma or GED required
- Ability to lift up 15- 20
Why You’ll Love Working Here:
- Competitive pay!
- Quarterly Performance Bonus Opportunities!
- Employee Assistance Program!
- Paid Time Off & Paid Holidays!
- Fridays off at 2 PM!
- Volunteer opportunities with our Smile Squad to earn awesome prizes!
- Fun team events, giveaways & social campaigns year-round!
- Birthday and Work Anniversary surprises sent directly from our owners!
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