Field Application Specialist - Los Angeles South

Position Summary

This position is to provide solution-oriented consultative training, technical support and troubleshooting at customer sites, and remotely, on bio Merieux's diagnostic product lines. Effectively work with customers to achieve efficient implementation and go live of new instrumentation. Retain current customer business, while developing and strengthening customer relationships that result in customer loyalty and positive referrals. Collaborate with all stakeholders to ensure customers receive prompt, accurate and professional support to further their business needs.

The Field Application Specialist I promotes teamwork and cooperation, removes barriers to productivity, and creates an enthusiastic, positive work environment.

• Bachelor's degree in medical technology, technical or life science field.
• MLS (ASCP) Certification Preferred
• Work experience will not be accepted in lieu of a degree

• Technical learning aptitude to quickly understand and acquire new technical knowledge and skills.
• Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.
• Flexibility, being highly adaptable and resilient to thrive in a dynamic work environment.
• Effective and efficient problem analysis that leads to high-quality decisions.
• Learning agility to be able to learn from experiences and apply that knowledge to new situations.
• Critical thinking, using logic and reason to analyze information and make decisions in the workplace.
• Priority setting that align with business objectives
• Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.
• Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently
• Organizing work and resources efficiently to ensure smooth operations
• Troubleshooting issues to identify and resolve problems efficiently
• Proficient in Windows OS, MS Office programs
• Communicates instructions clearly and effectively
• Demonstrates assertiveness and confidence in the face of a challenge
• Solution oriented in the face of conflict
• Ability to deal with difficult situations in a timely and bold manner
• Action Oriented:
  Takes action even when facing challenges
• Perseverance:
  Demonstrates perseverance and a focus on outcomes
• Ability to cooperate with others at all levels including leadership
• Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives
• Written Communications - including the ability to communicate technical data in written form
• Effective verbal communication skills
• Easily accessible and open to communication
• Effectively navigate social interactions in the workplace
• Build and maintain positive, productive interactions with colleagues
• Participate in a way that enhances team…