Water Management Field Supervisor

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $63,242.00 - $73,203.00

Work Day/

Hours:

7:00 a.m.

- 3:30 p.m.

The City of Durham’s Department of Water Management (DWM) provides critical water and sewer services to the 309,000 plus residents of Durham. In order to deliver these services, more than 375 talented, dedicated employees work to keep safe drinking water flowing throughout the City and manage wastewater effectively. We lead long‑term water and wastewater planning and infrastructure development, regularly treat and test systems for environmental compliance, and engage the public in water conservation to ensure all of our customers have clean, safe water every time they turn on the tap.

If you share our passion for managing vital water resources, bring your skills and talent to Durham!

This job requires a high degree of interpersonal skills with the ability to multitask, drive change, make mature judgment calls, and manage production using the computer management system. Responsible for making assignments; facilitating staff meetings; training employees; entering and reviewing work orders; maintaining time and attendance records; reviewing and creating data and reports; responding to complaints; directing crews at work locations;

ensuring compliance with safety rules and regulations; performing the most complex and difficult work assignments; and ensuring that equipment is maintained. As a leader, you are also expected to develop staff through training, education, and performance management. The successful incumbent will have a mature understanding and practical application of basic leadership principles, decision making, and maturely dealing with employee relations issues.

Must be willing to work during all types of weather and participate in ongoing rotational stand‑by/recall duty. Overtime is required when responding to emergencies. Staff is scheduled for ongoing rotational stand‑by/recall duty.

• Meter Services: OSHA Competent Person, OSHA Trenching/Shoring, NC Grade A Water Distribution certification, NC Grade II Wastewater Collection, and AWWA Meter Technician certifications are preferred.
• Excavation: OSHA Competent Person, OSHA Trenching/Shoring, NC Grade C Water Distribution, and NC Grade II Wastewater Collections certifications may be preferred.
• Distribution Systems Maintenance: OSHA Competent Person, OSHA Trenching/Shoring, NC Grade B Water Distribution certification, and NC Grade II Wastewater Collections certifications may be preferred.

• Coordinates field unit operations related to collection and/or distribution system maintenance and contract work; supervises staff including planning, assigning, and evaluating work; convenes and facilitates staff meetings; trains and coaches employees; directs crew operations at work locations; ensures that equipment is maintained; and ensures compliance with safety and applicable operational rules and regulations.
• Performs the most complex and difficult work assignments; troubleshoots the most complex and escalated issues; and schedules repairs by outside vendors.
• Coordinates the preparation of and/or prepares, reviews, and/or maintains reports, records, work orders, logs, and documents; updates and maintains databases and online systems; reviews work prepared by staff; identifies and resolves discrepancies; and ensures work is accurate, complete and in compliance with applicable regulations, policies, and procedures.
• Monitors supply inventory and equipment levels; determines materials needed; researches price and vendor information; makes and/or approves procurement recommendations.
• Coordinates with vendors, contractors, City departments, and/or external agencies to order supplies; provides technical assistance; assists with planning departmental operations; assists with implementing projects; and responds to and handles escalated and the most complex customer service issues.
• Performs other duties of a similar nature and level as assigned.

• Associate’s degree or equivalent.
• Three years of equipment operation/driving experience or maintenance experience related to assignment.
• Previous lead or supervisory experience.
• North Carolina Class B Commercial Driver’s License (CDL).
• North Carolina Grade B Water Distribution.
• Must complete job related and/or safety training based on assignment, such as (but not limited to) lock out/tag out, confined space entry, ladder safety, respirator and emergency evacuations training.

Please note that for Certification equivalents:
Out-of-state candidates will have one year to apply, test and obtain the NC version of the certification.

• OSHA Trenching/Shoring certification.
• NC Grade III Wastewater Collections certification.
• Cross Connection Control Backflow Preventer certification.
• North Carolina Class A Commercial Driver’s License (CDL).