Program Director, Workforce Development

FHI 360 is a nonprofit organization that mobilizes research, resources, and relationships so that people everywhere can access the opportunities they need to lead full, healthy lives. Our staff of more than 2,000 experts work in over 50 countries around the world. FHI 360's Institute for Work & Learning (IWL) creates thriving community ecosystems by connecting people with career and growth opportunities.

Our team designs, implements, and evaluates initiatives focused on career readiness and workforce development to help businesses gain talent and individuals build the skills and experience they need to progress in their career pathways, contribute to their communities, and live successful lives.

The Workforce Program Director will lead a multi-million-dollar portfolio of programs, including an array of corporate-funded, Department of Labor, and Department of Justice projects. This leadership position will report to IWL's Learning & Workforce Development Portfolio Director and manage activities and oversee all program operations, provide strategic direction, support business development, and ensure compliance with policies and relevant regulations.

• Provides leadership and technical direction to existing Departments of Labor and Justice projects and new workforce projects, ensuring strategically coherent project direction, regulation compliance, high-quality and timely deliverables, and well-managed growth.
• Ensure the overall quality, financial health, and operational success of the projects in the workforce portfolio, overseeing all management functions, including management/ staffing, scopes of work, timeline, budget, and compliance with FHI 360 policies and procedures.
• Coordinates with other members of the leadership and management team on appropriate management, compliance, and performance standards, as well as effective systems for budget management, knowledge management, research, and best practices associated with the projects.
• Identifies and promotes workforce development trends to remain current and position FHI 360 for federal, state, tribal, local, corporations, and foundation investments.
• Fosters a culture of innovation, problem-solving, respect, openness, and learning within and between teams and among project stakeholders.
• Supports capacity building and contributes to IWL's overall strategic goals and assigned projects.
• Identifies areas for improved efficiency or effectiveness and develops process improvement initiatives including staff training to ensure compliance within prescribed parameters.
• Recommends solutions to management on strategy, operational, and business decisions.

• Exhibits extensive technical knowledge of key workforce development areas, including apprenticeships, pre-apprenticeships, credentialling/certifications, policy, and justice/reentry projects.
• Provides strategic leadership and technical direction, ensuring deliverables are consistent with best practices in the industry / subject and meet client / funder contractual obligations.
• Guides the development and continual refinement of frameworks, tools and resources, monitoring and learning approaches, and advocacy actions.
• Starts new workforce projects and trains staff on program design and implementation of said project.
• Ensures the project teams collect, document, and disseminate lessons learned and best practices, incorporating these into new project designs.

• Liaises with FHI 360 and IWL leadership to expand multi-sector interventions.
• Forges and maintains solid cooperation and collaboration with donors, funders, partner organizations, and government agencies through regular communication, joint decision-making, and sustainability of efforts.
• Increases the visibility of workforce projects within FHI 360 and among project stakeholders and external parties, where feasible and advisable.
• Maintains strong working relationships and consistent communication in a matrixed project environment with internal and external colleagues and program partners.

• Supervises a team of 10-15 staff members.
• Emphasizes the importance of learning, productivity, accountability, and openness to ensure achievement of team and individual results.
• Facilitates performance management and professional development of direct reports by providing ongoing feedback, coaching, and challenging learning assignments and opportunities, supporting staff success and…