Director of Environmental Services

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Environmental Services/Laundry Director - Exempt

At Croasdaile Village, we value and recognize the importance of supporting, training and retraining our staff. Our mission of providing excellent services leading to an abundant life is an important goal of our Continuing Care Retirement Community (CCRC).
Croasdaile Village provides competitive salaries, educational opportunities and a comprehensive benefit package. We are an equal opportunity employer and a drug-free workplace.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu, and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or submit a COVID-19 Vaccination Declination, as a condition of employment.

SUMMARY

The Environmental Services Director is responsible for combined services of Housekeeping and Laundry Services. The Director oversees the care and cleaning of all aspects of the physical plant, procuring supplies, chemicals and equipment, assisting with budget preparation, adhering to and enforcing all company policies and procedures and operating within established budgetary guidelines.

SUPERVISORY RESPONSIBILITIES

Manages 4 subordinate supervisors, 1 team leader and 1 EVS Manager who supervises a total of 59+ employees in the Environmental Services department. Manages 1 supervisor and 5 or more additional employees in the Laundry Services department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work;

appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Supervises the performance of all housekeeping personnel through personal inspections, subordinate supervisors and other quality control techniques.

Establishes standards and procedures for housekeeping staff; plans work schedules to ensure adequate service; and oversees attendance, overtime, absence coverage, staff retention, supervisor development, and documented competency assessments.

Selects, trains, evaluates and disciplines all housekeeping personnel. This will include the coordination of Hazardous Materials Training.

Keeps required records, reports and studies.

Inspects all housekeeping equipment regularly for proper functioning and safety.

Coordinates apartment refurbishing with the Plant Services Director & Marketing Director.

Regularly inventories supplies and equipment, established PAR levels and ensures purchases are held within the established budget.

Investigate new and improved cleaning instruments and methods.

Inspects and ensures all guest rooms are hotel standard consistent for guests of the community.

Stays abreast of product availability and quality of current condition of existing product.

Assures all policy and procedures and safety practices are adhered to by all Housekeeping/Custodial service staff.

Serves on the community Safety Committee.

Implements and monitors safety program of the department and all infection control policies and procedures.

Orders necessary supplies, chemicals and equipment.

Evaluate vendor performance/ pricing, coordinating service agreements, recommending equipment replacement, and planning major purchases.

Tests and evaluate new products to improve efficiency.

Complies with all federal, state and local codes, laws and regulations governing the Community and the Community Health Center.

Delegates authority to supervisory staff for task details to facilitate the smooth flow of materials and services.

Coordinates department functions with those of other departments.

Participates in the research, preparation and submittal of the department budget.

Operates the Department within budget guidelines.

Attends in-service training and education sessions, as assigned.

Respond to concerns and following through until issues are resolved with residents and departments.

Performs specific work duties and responsibilities as assigned by supervisor.

Laundry Services

Supervise the Laundry Supervisor, providing guidance, mentorship, and…