Nurse Manager, Operations - Special Care Nursery - Duke Regional Hospital
Listed on 2026-01-12
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Nursing
Healthcare Nursing, Director of Nursing, Charge Nurse, Neonatal/ NICU Nurse
Nurse Manager, Operations - Special Care Nursery - Duke Regional Hospital
Join to apply for the Nurse Manager, Operations - Special Care Nursery - Duke Regional Hospital role at Duke University Health System
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Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight‑loss surgery, women's services, and heart and vascular services.
Duke Nursing Highlights- Duke University Health System is designated as a Magnet organization
- Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
- Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
- Duke University Health System has 6000+ registered nurses
- Quality of Life:
Living in the Triangle! - Relocation Assistance (based on eligibility)
The Nurse Manager, Special Care Nursery Unit, will be responsible for operations and quality and safety initiatives in the unit. He/She will share clinical oversight in a high‑functioning unit with strong clinical outcomes/metrics. The position reports to our Clinical Operations Director.
Work Hours and ShiftM-F, 24/7 accountability
Preferred QualificationsPreferred experience managing in Special Care Nursery services and NRP (Neonatal Resuscitation Program) certification preferred.
Department ProfileThe Special Care Nursery at Duke Regional Hospital is comprised of an 18‑bed Level IIB nursery serving newborns greater than 32 weeks gestation. Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time. The unit provides care for more than 400 infants each year. The multidisciplinary team actively participates in providing additional support for the infant that is moderately ill.
- Provides mechanical ventilation and/or CPAP for a brief duration
- Provides care for feeders and growers and those that require convalescent care.
- Stabilizes infants less than 32 weeks until the infant can be transferred to Duke University Hospital.
Manage and supervise functions of assigned patient care area on a 24‑hour basis; ensure effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures.
Work PerformedParticipate in the development of the clinical areas' strategic and operational plans. Actively support and promote a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative). Openly support and consistently communicate mission of the unit/department and the organization. Serve as the collective voice for unit(s) staff to communicate with administration.
Serve as the staff and patient advocate to ensure optimal patient care. Interface with patients and families to ensure that care is consistent with their expectations.
Ensure active use of the nursing process for patients from pre‑admission/admission to discharge and beyond (based on the clinical setting). Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process. Serve as a change agent to facilitate communication and transition that supports the mission of the organization. Ensure a unit‑based work force that is diverse and cognizant of the value diversity brings to the workplace.
Assure coordination/participation of unit based staff on department and organization wide councils/committees. Manage, supervise and coordinate delivery of patient care for assigned patient care area on a 24‑hour basis.
Ensure compliance with clinical patient care standards and established policies and procedures. Maintain clinical competencies for assigned clinical…
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