Quality Assurance Specialist

Overview

Ensure company maintains quality standards and certification. Perform duties related to productivity of individuals, work cells, and industrial standards as well as ensuring production and quality training is adequate for a private, non-profit corporation.

Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Continual development, expansion, implementation and maintenance of DECI’s ISO-registered quality system.
• Work with all production staff to ensure quality and encourage creativity to facilitate ongoing quality system improvement.
• Advise manager and administration on issues related to the quality system.
• Become qualified on all written SOPs
• Follow all applicable quality procedures and work instructions.
• Consistently review and update work instructions as needed.
• Measure, track and monitor work area productivity and implement improvements where possible.
• Generate ISO-related documentation
• Ensure quality data from throughout the organization is collected and recorded timely in quality database. Analyze quality data and generate reports as needed by staff and management.
• Maintain KPI Data
• Ensure staff and temps are trained on quality-related processes and that documentation is maintained appropriately.
• Develop and conduct training programs for production staff on issues that affect quality.
• Ensure efficiency and job quality by working closely with supervisors and managers on workstation layout and production procedures.
• Assist department managers in design of process for production.
• Perform audits under DECI’s Quality Management System.
• Regularly update quality information displayed to staff.
• Utilize time studies from quotation process to develop a time expectation for each job assigned to a work cell.
• Track work cell productivity.
• Learn and implement work process improvements and work simplification techniques to improve job set up and production efficiency.
• Study production processes for efficiency and simplicity so that tasks are accomplished in the shortest time at the least cost while providing appropriate oversight and reporting.
• Collaborate with stockroom and production staff to ensure compliance with part specifications.
• Consistently demonstrate an appreciation for accuracy.
• Work cooperatively and professionally with DECI staff, clients and outside business contacts. Maintain good public relations with customers and professional contacts
• Other duties and projects as assigned.
• Collaborate with Customer Service, Production, and Sales Staff to understand Customer Requirements or expectations and incorporate these into our documentation
• Become familiar with the operation and preventive maintenance of DECI’s equipment.

• Bachelor’s degree in a related field, or five years minimum related experience in quality control, production, and industrial engineering or management. Needs broad background in Quality Assurance
• Experience in developing and implementing a quality assurance program (ISO 9001 familiarity)
• Ability to use: flow process charting, work simplification, ergonomic principles, time study methods, and statistical process control
• Development of documents and procedures that assure and monitor quality
• Ability to conceive and implement new methods of improving quality and efficiency
• Supervisory experience in a production environment is desirable
• Understanding of confidentiality regulations and rehabilitation concepts
• Auditing experience preferred
• Physical capacity sufficient to lift thirty-five pounds
• Reliable transportation
• Machine Language Coding
• Technical Writing Experience