Technician – Warehouse Quality Assurance; Day Shift

Position: Technician – Warehouse Quality Assurance (Day Shift)

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life‑changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first.

We’re looking for people who are determined to make life better for people around the world.

Organization Overview

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

Position Brand Description

The Technician Warehouse Quality Assurance works as a member of the Warehouse QA team. Process Technician is responsible for providing support and QA oversight to GMP operations in the Warehouse and Logistics area. The Technician supports multiple production functions (from operations to maintenance) to achieve site goals while providing Quality oversight and ensuring compliance.

Key Objectives/Deliverables

• Responsible for adhering to safety rules and maintaining a safe work environment for both you and others by supporting HSE corporate and site goals.
• Responsible for ensuring training is completed and remains in compliance.
• Ensures adherence and understanding of good documentation practices and compliance with applicable procedures for both Operations and Support personnel.
• Lead, mentor, and coach Operations, and support personnel on quality matters, while driving the site Quality culture.
• Ensures regular presence in warehouse and logistics areas to monitor GMP programs and quality systems.
• Reviews and approves GMP documentation in support of daily operations such as Electronic Logs, and other documents as required.
• Troubleshoot and provide QA systems support to reconcile issues in multiple systems (i.e., SAP, EWM, Darwin and other systems as required).
• Participate in self‑led inspections and provide support during internal / external regulatory inspections.
• Ability to work cross‑functionally and work collaboratively with all levels of the organization. Work cross‑functionally with the area process teams/flow team for metrics reviews, operational support, and issue / deviation management.

Requirements (Education, Experience, Training)

Minimum Requirements

• High School Diploma or equivalent

Preferred attributes but not required

• Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H‑1B or TN status) for this employment position.
• Demonstrated decision making and problem‑solving skills.
• Strong attention to detail.
• Proven ability to work independently or as part of a team to resolve issues.
• Ability to work overtime, as requested.
• Demonstrated strong oral and written communication and interpersonal skills.
• Demonstrated knowledge and understanding of manufacturing process and Quality Systems.
• Proficiency with inventory management systems and deviations systems (i.e. SAP, Darwin, etc.).
• Previous work with combination products or devices with experience with US/EU regulations and notified bodies.
• Previous experience in GMP production environments.
• Previous facility or area start‑up experience.
• Knowledge of Validation / Qualification activities.

EEO Statement

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Employee Resource Groups (ERGs)

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include:
Africa, Middle East, Central Asia Network,…