Customer Quality Engineer

Job Title: Customer Quality Engineer

Company: AISIN North Carolina

Department: Quality

Location: Durham, NC

The Quality Engineer will support and investigate customer quality problem investigations. They will also provide statistical information as well as accurate reporting to promote quality improvement.

• Determines quality improvement parameters by identifying statistical methods relevant to manufacturing processes.
• Contain and control issues relating to quality on the manufacturing floor
• Perform compliance and system effectiveness audits to insure adherence to company policies, procedures and customer requirements.
• Organize and present data to management for decision making.
• Prepares reports by collecting, analyzing, and summarizing data; making recommendations.
• Works in a team environment centered on structured problem solving processes.
• Identifies and resolve problems, make process improvements and respond to internal and external customer inquiries regarding quality issues in such a manner to prevent recurrence.
• Participate in technical discussions with Supplier, Internal and Customers.
• Contributes to team effort by accomplishing related results as needed.
• Train associates in both theory and application of quality tools such as statistics, inspection methods, problem solving, process analysis and improvement.
• Implement kaizens to improve quality metrics and to promote the continuous improvements of the manufacturing process
• Utilize quality tools to implement Corrective Actions to avoid the reoccurrence of quality issues
• Work with Engineering and Manufacturing in implementing customer requirements, quality standards, process requirements and measurable.
• Review, develop, document and establish QC/QA procedures

Essential

Skills and Experience:

• 2 years of experience in a Quality Assurance or engineering role
• Demonstrated ability to create and teach manufacturing processes, theories, and procedures
• Understand PFMEA, Statistical probability, and root cause analysis
• Demonstrated problem solving experience in an engineering role
• Knowledge of manufacturing methods and procedures
• Excellent computer skills working knowledge of Word, Excel, and Power Point

• Bachelors of Science in Engineering or related field