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Lead Food Service Worker

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Duke PF
Full Time position
Listed on 2026-01-02
Job specializations:
  • Restaurant/Food Service
    Catering, Food & Beverage
Job Description & How to Apply Below
Position: Lead Food Service Worker*

Positional Summary

Assume lead responsibility for a shift in assigned work areas; monitor work activities; participate in a variety of food production and/or food service tasks which follow standard practices of the department under general supervision; make decisions in accordance with instructions and established standards and practices.

Key Position Duties
  • Assume lead responsibility for a shift in assigned work areas; monitor work activities to ensure proper performance, service, and completion of work schedules and supervisory instructions; report problems as necessary.
  • Assist management in training employees in proper work techniques and in the use of supplies, materials and equipment.
  • Participate in routine food service tasks to include assisting in preparation of various foods and preparing portioned and fast foods on grill, in broiler, or in deep fat fryer as appropriate; operate a variety of food production equipment.
  • Operate point-of-sale cash register; calculate total cost of items and accept payment in cash, on meal cards, or on charge cards; perform other clerical duties in food services offices as required; provide customer service as needed.
  • Transport food or supplies to serving areas; ensure that areas are properly set up; assemble and replenish food, supplies, and equipment as required; ensure proper temperature of food in steam tables and correct counter display; remove, cover, wrap, label, store, rotate, and discard food and condiments as directed.
  • Take orders, portion, and serve food to customers; record portions served according to procedures.
  • Clean assigned area following proper sanitary procedures; clear soiled dishes and refuse from tables in dining halls; scrape refuse into garbage containers; load trays and soiled dishes on conveyers, racks, and carts; remove and dispose of trash; set up and operate dish machine.
  • Ensure all supplies, materials and equipment are available in assigned work areas for proper performance of duties; maintain replenishment as necessary; prepare supplies and materials as required; report equipment malfunctions; report need to repair equipment, furniture, building, and fixtures.
  • Sweep and mop floors and vacuum rugs and carpets in assigned areas as needed.
  • Perform other related duties incidental to the work described herein.
Qualifications, Skills, and Competencies

Required Minimum

Education and Experience:

  • Education
    • Work requires ability to understand and follow instructions generally acquired through a partial high school education.
  • Experience
    • Work requires eighteen (18) months of experience in food preparation/service. (Completion of high school does not offset required experience.)
  • OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Physical Demands
  • Ability to move throughout dining facilities,
  • Moving heavy weighted materials and equipment (up to 50 lbs)
  • Self-movement/positioning to perform light cleaning duties in high and/or low areas
  • Position self to reach materials on shelving units
  • Potential transport and stock of assigned supplies and materials

The incumbent must be able to complete all positional requirements outlined above with or without reasonable accommodations. For more information, please visit (Use the "Apply for this Job" box below)./

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.

All members of our community have a responsibility to uphold these values.

Essential Physical

Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination e.edu/eeo.

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