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Retail Sales Manager — Lead Team KPIs

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Michaels Stores
Full Time position
Listed on 2026-10-07
Job specializations:
  • Retail
    Retail & Store Manager, Retail Sales
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Retail Sales Manager — Lead Team, Experience & KPIs

Michaels Stores in Durham, NC seeks a Sales Manager to lead a high-performing sales culture and ensure exceptional customer experiences. You will oversee front-end operations, coach staff on selling behaviors, and manage day-to-day execution to hit sales and service KPIs. The role includes MOD coverage, POS mastery, and omni-channel service such as BOPIS and Same Day Delivery.

Join a team focused on protecting brand standards while driving customer satisfaction and store performance.

Step into the Retail Sales Manager — Lead Team, Experience & KPIs role at Michaels Stores in Durham, NC, United States and grow with us.

For the Retail Sales Manager — Lead Team, Experience & KPIs position at Michaels Stores, we are reviewing applications now.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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