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Retail Sales Manager — Lead Team KPIs

Listing for: Michaels
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR

Job Description & How to Apply Below

Position: Retail Sales Manager — Lead Team, Experience & KPIs

Michaels Stores in Durham, NC seeks a Sales Manager to lead a high-performing sales culture and ensure exceptional customer experiences. You will oversee front-end operations, coach staff on selling behaviors, and manage day-to-day execution to hit sales and service KPIs. The role includes MOD coverage, POS mastery, and omni-channel service such as BOPIS and Same Day Delivery.

Join a team focused on protecting brand standards while driving customer satisfaction and store performance.

Our team is growing, and we are hiring a Retail Sales Manager — Lead Team, Experience & KPIs in Durham, NC, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Retail Sales Manager — Lead Team, Experience & KPIs role in the description above.

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