Inside Sales Rep

Join to apply for the Inside Sales Rep role at GEMÜ USA
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The GEMÜ Group is an established leader in the manufacturing of valves and control systems, with a history extending over 50 years. This global company combines innovative technology with longstanding tradition. As a privately‑owned business, GEMÜ is recognized for its commitment to quality and innovation in the industry. The company supports a large global workforce of over 2,400 employees, which plays a crucial role in its ongoing expansion and achievement.

The primary responsibility of this job is to maintain and develop accounts, while handling quotes and sales within the current client base.

• Provide customer service in accordance with company policies/procedures
• Data Entry
• Answer phones
• Process/expedite quotations, customer orders, and returned goods for repair
• Quotation follow‑up
• Problem resolution
• Perform purchase order review
• Utilize the order processing system to communicate customer requirements within the organization
• Other duties as needed

Incumbent should be flexible as some evening and weekend work may be required as determined by business need. Some international travel may be required.

• Excellent communication skills.
• Good understanding of employees’ roles in accomplishing the company’s mission, purpose, and goals.
• Highly organized self‑starter with the ability to prioritize and multitask.
• Must possess excellent phone etiquette and customer service skills.
• Strong time management skills and schedule flexibility.
• Think critically, act independently, and use sound judgment.
• Read, write, and communicate professionally.
• Ability to adjust to rapidly changing work environment and meet project deadlines.
• Basic computer skills are required. Microsoft Office experience is preferred.
• Ability to successfully communicate with a diverse personnel base.
• Professional attitude, appearance, and demeanor.

• Associate degree preferably a Bachelor’s degree from a four‑year college or university.
• One to two years related experience in the Biotech, Pharmaceutical or Food & Beverage industries.

Entry level

Full‑time

Sales and Business Development

Manufacturing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.