Social Work Supervisor

Compensation is based on qualifications as follows;

• Social Work Supervisor I $53,454
• Social Work Supervisor II $58,926
• Social Work Supervisor III $64,968

The Social Work Supervisor – Child Protective Services provides direct supervision, leadership, and administrative oversight for social work staff responsible for child protective services, including child abuse and neglect assessments, investigations, in-home services, safety planning, and ongoing case management, as assigned. This position ensures that services are delivered in accordance with applicable federal and North Carolina laws, regulations, policies, and professional standards, with primary emphasis on child safety, permanency, and well-being.

The position provides guidance and direction to assigned staff, reviews case decisions and documentation, monitors workload and case progress, and supports sound professional judgment in complex and high-risk situations. The Social Work Supervisor works closely with the Program Manager to implement program priorities, evaluate service delivery, address operational concerns, and promote effective, timely, and consistent child welfare practices throughout McDowell County.

• Directly supervises, trains, mentors, and evaluates assigned social work staff.

• Provides ongoing case consultation, clinical and administrative guidance, and assistance with complex or high-risk cases.

• Reviews staff performance, establishes expectations, identifies training needs, and supports professional development.

• Monitors staff workload, case assignments, productivity, timeliness, and compliance with established procedures.

• Conducts individual supervision meetings and team meetings as appropriate.

• Participates in recruitment, interviewing, selection, onboarding, performance management, and corrective action processes in coordination with the Program Manager and applicable County policies.

• Promotes accountability, professionalism, collaboration, and a supportive work environment.

• Oversees assigned CPS functions, including reports of suspected child abuse, neglect, or dependency; screening and assessment activities; investigations; safety assessments; and ongoing case management, as applicable to the assigned program.

• Reviews and approves case plans, safety plans, assessments, case documentation, and other required records within the authority delegated to the position.

• Ensures that cases are managed within applicable statutory time frames and established state and County requirements.

• Provides consultation and direction regarding immediate safety concerns, protective interventions, risk assessment, and appropriate service referrals.

• Monitors case progress and ensures that required contacts, supervisory reviews, documentation, and follow-up activities are completed.

• Assists staff in developing appropriate interventions and service plans that address identified safety threats, family needs, and child well-being.

• Elevates critical incidents, significant case concerns, and decisions requiring higher-level approval to the Program Manager.

• Ensures that assigned CPS activities comply with applicable North Carolina General Statutes, North Carolina Department of Health and Human Services requirements, Child Welfare Policy Manual provisions, court orders, confidentiality requirements, and County procedures.

• Supports staff in preparing accurate and timely court reports, affidavits, case summaries, and other required legal documentation.

• Coordinates with legal counsel, the court system, law enforcement, the Guardian ad Litem program, and other authorized parties regarding child welfare matters.

• Ensures that confidential records and protected information are handled appropriately.

• Assists with internal reviews, case audits, quality assurance activities, and corrective action plans as needed.

• Keeps abreast of changes in child welfare laws, regulations, policies, and evidence-informed practices and communicates relevant updates to staff.

• Promotes a family-centered, trauma-informed, culturally responsive, and strengths-based approach to child welfare services.

• Coordinates with parents, caregivers, relatives, foster parents, placement providers, schools, healthcare providers, behavioral health professionals, and community agencies, as appropriate.

• Supports timely identification of family needs and access to services designed to…