Product Test Engineer - Sr

About Us:

Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing.

Endpoint is headquartered in Raleigh‑Durham, North Carolina with offices across the United States, Europe, and Asia.

The Senior Product Test Engineer is responsible ensuring the quality and reliability of product releases, including enhancement and patches. This role focuses on maintaining and improving the software test automation framework, designing and automating test cases, and performing software product testing and troubleshooting. Working closely with the Product team, they will deliver high-quality systems to internal teams while mentoring and coaching less experienced test engineers.

• Maintain and improve the test automation framework.
• Develop effective product test plans and test cases.
• Ensure optimal coverage and traceability of product requirements and use cases.
• Promote sound design and best practices in product testing while adhering to practical and deadline‑driven approaches.
• Plan, develop, and execute functional, integration, and regression test cases.
• Manage and track test plan execution, monitor and report defects, and resolutions.
• Assist in investigating production issues.
• Mentor and coach less experienced software test engineers.
• Perform other related duties as required.

• Bachelor's degree or equivalent and/or appropriate experience

• 8+ years of experience in software testing, including automation.
• 6+ years of experience in multi‑tenant SaaS, web, and mobile applications.
• 6+ years of experience with tools such as Selenium, Playwright, JMeter, Postman, Swagger, and testing frameworks like Cucumber and Spec Flow.
• Deep understanding of QA testing principles, concepts, and techniques.
• Solid understanding of web application and service architecture and technologies.
• Proficiency in test automation programming using C# or Java.
• Working knowledge of SQL, JavaScript, and test automation pipelines.
• Prior experience in the eClinical domain, life sciences, or highly regulated industries is strongly preferred.

• Strong analytical and risk‑assessing skills.
• Excellent problem‑solving and decision‑making skills, and fast learning capability.
• Ability to thrive in fast‑paced and rapidly changing environment.
• Strong oral and written communication skills.
• Excellent time management and organizational skills.
• Highly focused, creative, industrious, and passionate.