Software Engineer

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The application window is expected to close on: 1/14/2025

Develops software consistent with Cisco ‘Design Thinking Principles’ with a focus on simplification and UX (User Experience) at its core, using secure coding practices, ensuring user privacy, and following software development best practices. Partners with other teams including design and product management to create the right solution for the customers. Creates technical design documentation to be used by the team as well as contributing to user documentation to be used by end users.

Debugs and addresses software issues during development and in production systems to support customers. Brings new ideas for product innovation and helps improve software development processes.

• Experienced professional using best practices and knowledge of internal or external business issues to improve products or services.
• Works independently but receives guidance and direction from leader then determines best approach to accomplish work.
• Acts as a resource for colleagues with less experience.
• Develops relationship with peer stakeholders within and across teams and builds productive working relationships.
• May lead projects with limited complexity to execute the defined software engineering roadmap.
• May lead small-to-medium features from technical design through completion.
• Stays current on industry trends and serves as an expert on the software development lifecycle and agile engineering practices; coaches others, as needed.
• Contributes to delivery of high‑quality design and deliverables.
• Advocates for new features within a product to address customer needs.
• Tracks metrics for product adoption and success.
• Writes functional clean code and unit tests with minimal guidance.
• Performs coding, debugging, testing, and troubleshooting throughout the development process under minimal supervision.
• Performs code reviews for others in project.
• Writes code enabling scale, reliability, and velocity in product releases.
• Contributes as an expert in secure coding principles and understands threat model of a feature.
• Troubleshoots complex issues within the production environment, may serve customers through on‑call rotations to identify end user problems, may lead postmortem and write root cause analysis.
• Expert on multiple functional components.
• Shares knowledge across teams, both informally and formally (e.g., ad‑hoc basis, internal presentations, blogs, newsletters).
• Coordinates and collaborates on project timelines and continuously reviews, updates, and communicates project specifications to team members and stakeholders.
• Develops remediation plans and alternatives to ensure timely delivery.
• Identifies and acts upon opportunities to assist others.
• Mentors peers and/or engineering interns.

• Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience.
• Requires working knowledge and expanded conceptual knowledge in primary technical job family and broadens capabilities; has worked with and is proficient with current technologies.

Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications.

The starting salary range posted for this position is $ to $ and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

• 10 paid holidays per full calendar year, plus 1 floating holiday for non‑exempt employees
• 1 paid day off for employee’s birthday, paid year‑end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non‑exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full‑time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer