Bus Driver

Be You. Be Bold. Choose Duke.

Be You.

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As a Part-Time Transit Bus Driver
, you will play an important role in keeping the Duke community connected through safe, reliable, and customer-focused transportation services. Whether transporting students, faculty, staff, patients, or visitors, your professionalism and commitment to service help create a positive experience for everyone who relies on Duke Transit.

Your dedication to safety, customer care, and operational excellence directly supports Duke's mission of education, healthcare, research, and service.

Be Bold.

As a Part-Time Transit Bus Driver
, you will safely operate transit vehicles across assigned routes while providing exceptional customer service and ensuring compliance with all transportation regulations and University policies. This position requires strong judgment, attention to safety, effective communication skills, and the ability to work collaboratively with dispatchers, supervisors, and fellow team members to meet transportation needs across the Duke community.

• Safely operate transit vehicles along established routes and schedules.
• Adhere to all federal, state, local, and University safety regulations, traffic laws, and operating procedures.
• Conduct pre-trip and post-trip vehicle inspections and document findings accurately.
• Maintain awareness of traffic conditions, road hazards, and changing operational requirements.
• Operate vehicles during varying shifts, including evenings, weekends, holidays, and other hours as required by service demands.

• Provide courteous, professional, and helpful customer service to all passengers.
• Assist students, faculty, staff, patients, visitors, and individuals requiring additional support.
• Answer questions regarding routes, schedules, transfer locations, eligibility requirements, and transit services.
• Ensure passengers experience a safe, comfortable, and welcoming ride.

• Follow dispatch instructions and utilize sound judgment when coordinating passenger pick-ups and drop-offs.
• Maintain familiarity with assigned routes, transfer locations, service areas, roadways, and operational procedures.
• Stay current on route changes, service updates, and transportation regulations.
• Support efficient transit operations while maintaining schedule adherence and service reliability.

• Receive and transmit information using two-way radio communication systems.
• Communicate effectively regarding accidents, emergencies, service disruptions, criminal activities, and other operational matters.
• Exercise sound judgment and discretion during incidents to help ensure customer and public safety.
• Collaborate with dispatch personnel and team members to support daily operations.

• Accurately complete required documentation, including:
• Manifests
• Pre- and post-trip inspection reports
• Accident and incident reports
• Vehicle condition reports
• Service-related forms and records
• Prepare detailed reports regarding accidents, incidents, breakdowns, and mechanical concerns as required.
• Maintain compliance with all federal transit regulations and Duke Transit operating standards.

• Successfully complete required training programs and certifications.
• Maintain current knowledge of transit operations, vehicle systems, safety procedures, and customer service practices.
• Participate in ongoing training to support safe, efficient, and professional service delivery.

• High school diploma or equivalent preferred; or an equivalent combination of…