Senior Project Manager

Location: Coxhoe

About

The Role Job level: 9 Working Style:
Hybrid, the successful candidate will be expected to attend an office on average twice a week based on client demand in London or Bristol. The Senior Project Manager role is vital in supporting our clients in delivering against their strategic objectives and helping meet the needs of their customers and supporters. This role is focused on delivering delegated projects within our client portfolio of digital projects, support programs and partnership frameworks.

Youll play a key role in ensuring we provide successful, impactful project work for our clients within the digital experience and transformation realms. Working closely with a dedicated team of client services, strategists, designers and developers, the role is responsible for project management excellence throughout the entire project lifecycle. In return, the role works with various exciting clients within the charity, healthcare, higher education, and culture sectors.

The Senior Project Manager uses skills, knowledge, and experience to manage projects of greater complexity and challenge. It will also use the passion for craft and knowledge of different delivery methodologies to help set and maintain delivery standards across our division, mentor junior team members, and share your knowledge with our clients. The complexity or breadth of projects, products or teams will vary in this role, depending on the context.

Project and programme management can be applied to a wide variety of change and transformation projects. The differences and skills often lie in the complexity (requirements, stakeholders, timelines, dependencies), budget size, and whether the project is part of our core offering or an extension of our work. A senior project management role is expected to involve medium-high value, medium-high complexity change initiatives, and it will be performed by experienced and trained project managers.

Billable at 80% Responsibilities Ensuring delegated projects achieve agreed success KPIs, including but not limited to budget, time, scope, quality and client satisfaction Taking ownership for escalation and resolution of all risks and issues that may affect meeting project/progress success KPIs Maintaining accurate and timely documentation and reporting Flagging any opportunities to the right people where they might be an opportunity to grow or deepen a relationship Following agreed ways of working and behaviours as described by your SLT Owning your part in building an effective working relationships with all colleagues, stakeholders and clients Working across either portfolio delegated to either the Programme Director or Head of Project Manager (if running projects in the Programme Directors portfolio, you will also have a dotted line into the Programme Director) Running Overseeing the day-to-day to day project and programme management delegated projects and programmes using agreed methodologies, approaches and frameworks Being mindful of the commercial underpinning of the business and your direct contribution to meeting in-month revenue forecasts Proactively managing project overburns, ensuring stability to project profit forecast Develop a deep understanding of key client organisations and identify opportunities to improve the experience for clients customers and supporters ;

support fostering excellent client relationships through on-site meetings Making active contributions to governance and reporting forums Deepening your knowledge of your craft, our sectors and the services we provide Being passionate about what we do, embodying make pride a KPI Working in deep partnership with clients, Services and project teams Contributing to new business opportunities (content, proposals and pitches) Contributing to marketing content products via social media promotion, thought leadership, blogs etc of all of the portfolio of projects within the Sector Adopting a mindset of continuous improvement and optimisation Giving timely feedback Dimensions Budget : N/A Headcount: N/A Resource complexity and nature of work teams ;
Medium-high value, problem solving responsibility and complexity - medium-high complexity change initiatives Problem solving responsibility and complexity:
Senior Project Manager solves medium-high complexity problems that span:
Operational delivery (managing KPIs, risks, overburns), Client experience (anticipating blockers, improving outcomes), Team and process optimisation (mentoring, cross-team coordination), Technical and strategic dimensions (digital delivery constraints, aligning with portfolio goals). Complexity arises from: multiple stakeholders, evolving requirements, multiple concurrent projects, technical coordination, and the need for commercial awareness. Change management requirements
- Project and programme management can be applied to a wide variety of change and transformation projects. The differences and skills often lie in the complexity (requirements, stakeholders, timelines,…